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Francis Marion University Customer Relationship Management System RFP-2494 2026

Francis Marion University logoFrancis Marion University
Due
Oct 1, 2026
Deadline passed
Posted
Sep 11, 2026
Primary contact
Jennifer D Hester
(843) 661-1161

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Summary

Francis Marion University is seeking proposals for a Customer Relationship Management (CRM) system under solicitation RFP-2494.

Vendors must submit one original hard copy, three copies marked "COPY", one USB flash drive, and one redacted copy in a sealed package to the Purchasing Office in Florence, SC. The submission deadline is October 1, 2026, at 2:00 PM EST. Questions regarding the solicitation were due by September 1, 2026. A statement of intent to award is scheduled to be posted on October 12, 2026.

REQUIRED ATTACHMENTS

Signed copy of cover page, Page Two

Submit to
Francis Marion University, Purchasing Office, P.O. Box 100547, Florence, SC 29502-0547
Scope location
Florence, SC

Questions about this RFP

How do I respond to this RFP from Francis Marion University?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 1, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Francis Marion University, Purchasing Office, P.O. Box 100547, Florence, SC 29502-0547. For questions, contact Jennifer D Hester.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Francis Marion University in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jennifer D Hester at (843) 661-1161. Questions and answers are typically shared with all prospective bidders.

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Where can I find more RFPs from Francis Marion University?

All active and historical solicitations from Francis Marion University are tracked and searchable. As a higher ed agency, Francis Marion University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Signed copy of cover page, Page Two. Review the full document from Francis Marion University for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Florence, SC. Review the full solicitation for detailed scope requirements.

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