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Cumberland County - RFP 2026 - White Flag Shelter Services - 2026

Cumberland County logoCumberland County
Due
Sep 1, 2026
Deadline passed
Posted
Aug 10, 2026
Primary contact
Heather Skeens

The 30-second brief

What they're buying

Cumberland County seeks proposals from qualified providers and nonprofit organizations to establish and operate vital White Flag shelters when temperatures or wind chill reach 32 degrees or below. The contract covers emergency shelter services, including shelter staffing, security services, catered meals or groceries, bedding, cots, basic personal-care items, cleaning supplies, and transportation for homeless individuals. Vendors must provide designated White Flag beds, HMIS data tracking, and meet local fire, safety, and occupancy codes. Submissions are due by September 1, 2026, at 3:00 PM ET, with an interest meeting held on August 25, 2026, at Community Development in Fayetteville, NC.

How it's scored

Qualifications and Relative Experience of Firm 30 points, Qualifications and Experience of Staff 20 points, Respondents Technical Approach 20 points, Respondent’s internal training and policies related to staff/volunteer safety, client safety, trauma-informed care, and prevention of misconduct 10 points, Cost Proposal 20 points

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Summary

Cumberland County seeks proposals from qualified providers and nonprofit organizations to establish and operate vital White Flag shelters when temperatures or wind chill reach 32 degrees or below.

The contract covers emergency shelter services, including shelter staffing, security services, catered meals or groceries, bedding, cots, basic personal-care items, cleaning supplies, and transportation for homeless individuals. Vendors must provide designated White Flag beds, HMIS data tracking, and meet local fire, safety, and occupancy codes. Submissions are due by September 1, 2026, at 3:00 PM ET, with an interest meeting held on August 25, 2026, at Community Development in Fayetteville, NC.

EVALUATION CRITERIA

8
  • Qualifications and Relative Experience of Firm 30 points
  • Qualifications and Experience of Staff 20 points
  • Respondents Technical Approach 20 points
  • Respondent’s internal training and policies related to staff/volunteer safety
  • Client safety
  • Trauma-informed care
  • Prevention of misconduct 10 points
  • Cost Proposal 20 points
Scope location
Fayetteville, NC

Questions about this RFP

How do I respond to this RFP from Cumberland County?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 1, 2026. Submissions should be delivered to: [email protected]. For questions, contact Heather Skeens.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Cumberland County in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Heather Skeens. Questions and answers are typically shared with all prospective bidders.

Show 4 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications and Relative Experience of Firm 30 points, Qualifications and Experience of Staff 20 points, Respondents Technical Approach 20 points, Respondent’s internal training and policies relate..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Cumberland County?

All active and historical solicitations from Cumberland County are tracked and searchable. As a county agency, Cumberland County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Cumberland County for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Fayetteville, NC. Review the full solicitation for detailed scope requirements.

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