County of Los Angeles Sheriff's Department CAD Services RFP 499-SH Exhibit C SLA
Los Angeles County Sheriff s DepartmentCounty · Los Angeles, CAThe 30-second brief
The Los Angeles County Sheriff's Department is soliciting proposals for Computer-Aided Dispatch (CAD) services under RFP 499-SH. This exhibit details the required 24/7 maintenance, support services, and system availability credits.
Maintenance Services, Support Services, Disaster Recovery Services, Technology Refresh Strategy, Software Updates
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Summary
The Los Angeles County Sheriff's Department is soliciting proposals for Computer-Aided Dispatch (CAD) services under RFP 499-SH. This exhibit details the required 24/7 maintenance, support services, and system availability credits.
REQUIRED DELIVERABLES
5- Maintenance Services
- Support Services
- Disaster Recovery Services
- Technology Refresh Strategy
- Software Updates
REQUIRED ATTACHMENTS
Exhibit C
- Scope location
- Los Angeles, CA
- Reported agency
- County of Los Angeles Sheriff's Department
Questions about this RFP
How do I respond to this RFP from Los Angeles County Sheriff s Department?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Los Angeles County Sheriff s Department in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What are the key deliverables?
The solicitation specifies the following deliverables: Maintenance Services, Support Services, Disaster Recovery Services, Technology Refresh Strategy, Software Updates. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from Los Angeles County Sheriff s Department?
All active and historical solicitations from Los Angeles County Sheriff s Department are tracked and searchable. As a county agency, Los Angeles County Sheriff s Department regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Exhibit C. Review the full document from Los Angeles County Sheriff s Department for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Los Angeles, CA. Review the full solicitation for detailed scope requirements.