County of Grande Prairie IT Service Management (ITSM) Software RFP PS-2026-0058
Village of HytheCity · Hythe, AB- Due
- Jul 21, 2026
- Deadline passed
- Posted
- Jun 30, 2026
The 30-second brief
The County of Grande Prairie is soliciting proposals for an Information Technology Service Management (ITSM) software solution. The project includes licensing, implementation, and migration from Ivanti Service Manager by July 21, 2026.
Licensing or subscription, Implementation, Configuration, Data migration, Integration, Testing, Documentation, Knowledge transfer, Training, Ongoing support and maintenance
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Summary
The County of Grande Prairie is soliciting proposals for an Information Technology Service Management (ITSM) software solution. The project includes licensing, implementation, and migration from Ivanti Service Manager by July 21, 2026.
REQUIRED DELIVERABLES
10- Licensing or subscription
- Implementation
- Configuration
- Data migration
- Integration
- Testing
- Documentation
- Knowledge transfer
- Training
- Ongoing support and maintenance
REQUIRED ATTACHMENTS
Appendix B
- Scope location
- County of Grande Prairie, AB
- Reported agency
- County of Grande Prairie
Questions about this RFP
How do I respond to this RFP from Village of Hythe?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 21, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Village of Hythe in AB, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What are the key deliverables?
The solicitation specifies the following deliverables: Licensing or subscription, Implementation, Configuration, Data migration, Integration, Testing, Documentation, Knowledge transfer, Training, Ongoing support and maintenance. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from Village of Hythe?
All active and historical solicitations from Village of Hythe are tracked and searchable. As a city agency, Village of Hythe regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Appendix B. Review the full document from Village of Hythe for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: County of Grande Prairie, AB. Review the full solicitation for detailed scope requirements.