College of Southern Nevada Customer Relationship Management System CRM RFP 2026
College Of Southern NevadaHigher Ed · Las Vegas, NV- Due
- Jun 9, 2026
- Deadline passed
- Posted
- Apr 28, 2026
- Primary contact
- Brandy Candelaria
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Summary
The College of Southern Nevada (CSN) is soliciting proposals from qualified vendors to provide a comprehensive Customer Relationship Management (CRM) system.
The technology solution must support key components of the student engagement lifecycle, including recruitment, admissions application management, communications, appointment scheduling, and student service queue management. The procurement aims to streamline student services and data management across the institution's Clark County locations. Proposals are due by June 9, 2026, at 10:00 PM. The submission process is designated as 'Mail Order Only'. The project is currently listed as 'Under Evaluation' following the publication on April 28, 2026.
REQUIRED ATTACHMENTS
5- RFP 26-0924 Customer Relationship Management Document.pdf
- Exhibit 1 - Functionality Form.xlsx
- Exhibit 2 - Sample Contract.docx
- Exhibit 3 - Sample Insurance.pdf
- Section G - LIST OF SUBCONTRACTORS TIER 2 SUPPLIERS.pdf
- Submit to
- Mail Order Only
- Scope location
- Clark County, NV
- Reported agency
- College of Southern Nevada
Questions about this RFP
How do I respond to this RFP from College Of Southern Nevada?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 9, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Mail Order Only. For questions, contact Brandy Candelaria.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including College Of Southern Nevada in NV, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Brandy Candelaria. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from College Of Southern Nevada?
All active and historical solicitations from College Of Southern Nevada are tracked and searchable. As a higher ed agency, College Of Southern Nevada regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: RFP 26-0924 Customer Relationship Management Document.pdf, Exhibit 1 - Functionality Form.xlsx, Exhibit 2 - Sample Contract.docx, Exhibit 3 - Sample Insurance.pdf, Section G - LIST OF SUBCONTRACTORS T. Review the full document from College Of Southern Nevada for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Clark County, NV. Review the full solicitation for detailed scope requirements.