Clean Water Services Cisco PBX to Microsoft Teams Phone Solution Migration Project RFP 2026
Clean Water ServicesUtility District · Hillsboro, OR- Due
- Aug 17, 2026
- Deadline passed
- Posted
- Jul 17, 2026
- Contract term
- 3 years
- Primary contact
- Kris Duffe
The 30-second brief
Clean Water Services is soliciting proposals to migrate its Cisco Call Manager 14.5 system to Microsoft Teams Phone. The project includes implementation, training for IT and end-users, and ongoing maintenance for approximately 1100 extensions.
Project plan, Analog line solution, Onsite audit, Installation and configuration, IT training, End-user training, System migration, Backup/restore method, Performance metrics reporting
Experience and Key Personnel (10), Previous Related Projects (10), Approach and Methods (40), Corporate Responsibility (5), Proposed Pricing (30), Proposal Completeness (5)
Hear what Clean Water Services plans next before it's posted.
Get alerts freeFree account · 30-second setup · No credit card
Summary
Clean Water Services is soliciting proposals to migrate its Cisco Call Manager 14.5 system to Microsoft Teams Phone. The project includes implementation, training for IT and end-users, and ongoing maintenance for approximately 1100 extensions.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
9- Project plan
- Analog line solution
- Onsite audit
- Installation and configuration
- IT training
- End-user training
- System migration
- Backup/restore method
- Performance metrics reporting
REQUIRED ATTACHMENTS
4- Attachment A: District’s Contract Form
- Attachment B: Certifications and Representations Form
- Attachment C: Cost Proposal Form
- Service Level Agreement
REQUIRED STAFFING
3- Submit to
- Equity Hub’s Bid Locker (https://bidlocker.us/details/5851_Rfp___Cisco_Pbx_Phone_System_To_Microsoft_Teams)
- Scope location
- Clean Water Services
Questions about this RFP
How do I respond to this RFP from Clean Water Services?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 17, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Equity Hub’s Bid Locker (https://bidlocker.us/details/5851_Rfp___Cisco_Pbx_Phone_System_To_Microsoft_Teams). For questions, contact Kris Duffe.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Clean Water Services in OR, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kris Duffe. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Key Personnel, IT staff, Project Manager. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Project plan, Analog line solution, Onsite audit, Installation and configuration, IT training, End-user training, System migration, Backup/restore method, Performance metrics reporting. Proposals should clearly address how each deliverable will be met.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience and Key Personnel (10), Previous Related Projects (10), Approach and Methods (40), Corporate Responsibility (5), Proposed Pricing (30), Proposal Completeness (5)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Clean Water Services?
All active and historical solicitations from Clean Water Services are tracked and searchable. As a utility district agency, Clean Water Services regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A: District’s Contract Form, Attachment B: Certifications and Representations Form, Attachment C: Cost Proposal Form, Service Level Agreement. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Clean Water Services for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Clean Water Services. Review the full solicitation for detailed scope requirements.