City of Virginia Beach Resident Surveys Request for Proposal COVB-27-101704, 2026
City of Virginia BeachCity · Virginia Beach, VA- Due
- Oct 28, 2026
- Deadline passed
- Posted
- Sep 15, 2026
- Primary contact
- Kathleen Lindback
- (757) 385-4911
The 30-second brief
The City of Virginia Beach is soliciting Requests for Proposals for resident surveys using random sampling methods to achieve a minimum confidence satisfaction level of 95% with a margin of error no greater than +/- 5%. Proposers must provide survey respondents with a minimum of two completion methods including mail, website, or phone. The scope includes survey design, sample selection, survey administration, data entry, quality assurance, tabular data in Excel format, formal report, cross-tabulations for demographic variables, geospatial results by Council districts, public dashboard, and an onsite results presentation to City Council. The submission deadline is October 28, 2026, with a pre-proposal conference scheduled for October 6, 2026. Aspirational goals include 12% minority-owned, 13.3% woman-owned, and 11.9% service-disabled/veteran-owned business participation.
1, 000 completed surveys, Survey design, Sample selection, Survey administration (mail, Web/online, Phone), Bilingual survey in English and Spanish, Benchmark data, Tabular data, Cross tabulations for key demographic groups, Importance-Performance/Satisfaction Quadrant Priorities Analysis, Formal report with summary, Charts, And executive summary, Survey geospatial results by Council districts, Dashboard of survey results available to public, Onsite results presentation
Experience & Past Performance (25 points), Qualifications & Expertise of Key Personnel (25 points), Understanding & Approach to Service Provision (30 points)
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Summary
The City of Virginia Beach is soliciting Requests for Proposals for resident surveys using random sampling methods to achieve a minimum confidence satisfaction level of 95% with a margin of error no greater than +/- 5%.
Proposers must provide survey respondents with a minimum of two completion methods including mail, website, or phone. The scope includes survey design, sample selection, survey administration, data entry, quality assurance, tabular data in Excel format, formal report, cross-tabulations for demographic variables, geospatial results by Council districts, public dashboard, and an onsite results presentation to City Council. The submission deadline is October 28, 2026, with a pre-proposal conference scheduled for October 6, 2026. Aspirational goals include 12% minority-owned, 13.3% woman-owned, and 11.9% service-disabled/veteran-owned business participation.
EVALUATION CRITERIA
Experience & Past Performance (25 points), Qualifications & Expertise of Key Personnel (25 points), Understanding & Approach to Service Provision (30 points)
REQUIRED DELIVERABLES
16- 1
- 000 completed surveys
- Survey design
- Sample selection
- Survey administration (mail, Web/online, Phone)
- Bilingual survey in English and Spanish
- Benchmark data
- Tabular data
- Cross tabulations for key demographic groups
- Importance-Performance/Satisfaction Quadrant Priorities Analysis
- Formal report with summary
- Charts
- Executive summary
- Survey geospatial results by Council districts
- Dashboard of survey results available to public
- Onsite results presentation
REQUIRED ATTACHMENTS
4- P110 Anticollusion/Nondiscrimination/Drug Free Workplace Form
- SWaM Subcontracting Participation Plan Forms
- P119 References Form
- Survey Fees schedule
- Submit to
- [email protected] / City's Supplier Portal
- Scope location
- Virginia Beach, VA
Questions about this RFP
How do I respond to this RFP from City of Virginia Beach?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 28, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected] / City's Supplier Portal. For questions, contact Kathleen Lindback.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Virginia Beach in VA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kathleen Lindback at (757) 385-4911. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: 1, 000 completed surveys, Survey design, Sample selection, Survey administration (mail, Web/online, Phone), Bilingual survey in English and Spanish, Benchmark data, Tabular data, Cross tabulations for key demographic groups, Importance-Performance/Satisfaction Quadrant Priorities Analysis, Formal re. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience & Past Performance (25 points), Qualifications & Expertise of Key Personnel (25 points), Understanding & Approach to Service Provision (30 points)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Virginia Beach?
All active and historical solicitations from City of Virginia Beach are tracked and searchable. As a city agency, City of Virginia Beach regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: P110 Anticollusion/Nondiscrimination/Drug Free Workplace Form, SWaM Subcontracting Participation Plan Forms, P119 References Form, Survey Fees schedule. Review the full document from City of Virginia Beach for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Virginia Beach, VA. Review the full solicitation for detailed scope requirements.