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City of Tracy Community Supports Quality Oversight and Operational Compliance Consultant RFP 2026

City of Tracy logoCity of Tracy
Due
Mar 30, 2026
Deadline passed
Primary contact
Virginia Carney
(209) 831-6119

The 30-second brief

What they're buying

The City of Tracy is requesting proposals from qualified firms to provide independent program monitoring, service authorization support, claims and billing quality assurance, data analytics, and continuous quality improvement for City-contracted community support services. The scope specifically covers Recuperative Care (Medical Respite), Short-Term Post-Hospitalization Housing (STPHH), and Housing Transition Navigation Services under the City's CalAIM Community Supports programs. The consultant will ensure program operations align with the California Department of Health Care Services (DHCS) Community Supports Policy Guide and applicable Medi-Cal Managed Care Plan (MCP) requirements. Sealed proposals must be submitted to the City of Tracy, Parks, Recreation and Community Services department by March 30, 2026, at 5:00 p.m. Questions regarding the RFP are due via email to Virginia Carney by March 12, 2026.

What you must deliver

Independent program monitoring, Service authorization support, Claims and billing quality assurance, Data analytics, Continuous quality improvement

How it's scored

Competence and professional qualifications necessary for the satisfactory performance of the required services

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Summary

The City of Tracy is requesting proposals from qualified firms to provide independent program monitoring, service authorization support, claims and billing quality assurance, data analytics, and continuous quality improvement for City-contracted community support services.

The scope specifically covers Recuperative Care (Medical Respite), Short-Term Post-Hospitalization Housing (STPHH), and Housing Transition Navigation Services under the City's CalAIM Community Supports programs. The consultant will ensure program operations align with the California Department of Health Care Services (DHCS) Community Supports Policy Guide and applicable Medi-Cal Managed Care Plan (MCP) requirements. Sealed proposals must be submitted to the City of Tracy, Parks, Recreation and Community Services department by March 30, 2026, at 5:00 p.m. Questions regarding the RFP are due via email to Virginia Carney by March 12, 2026.

EVALUATION CRITERIA

Competence and professional qualifications necessary for the satisfactory performance of the required services

REQUIRED DELIVERABLES

5
  • Independent program monitoring
  • Service authorization support
  • Claims and billing quality assurance
  • Data analytics
  • Continuous quality improvement
Submit to
City of Tracy, Parks, Recreation and Community Services, 333 Civic Center Plaza, 1st Floor, Tracy, California 95376
Scope location
Tracy, CA

Questions about this RFP

How do I respond to this RFP from City of Tracy?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 30, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: City of Tracy, Parks, Recreation and Community Services, 333 Civic Center Plaza, 1st Floor, Tracy, California 95376. For questions, contact Virginia Carney.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Tracy in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Virginia Carney at (209) 831-6119. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Independent program monitoring, Service authorization support, Claims and billing quality assurance, Data analytics, Continuous quality improvement. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Competence and professional qualifications necessary for the satisfactory performance of the required services" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Tracy?

All active and historical solicitations from City of Tracy are tracked and searchable. As a city agency, City of Tracy regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Tracy for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Tracy, CA. Review the full solicitation for detailed scope requirements.

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