City of Temple Terrace Cloud-Based Unified Communications System & Implementation Services RFP-26-002-0-2026/ap
City of Temple TerraceCity · Temple Terrace, FL- Due
- Mar 25, 2026
- Deadline passed
- Posted
- Feb 10, 2026
- Primary contact
- Accounts Payable
The 30-second brief
The City of Temple Terrace is soliciting proposals for a turnkey, fully hosted UCaaS solution including voice, messaging, and call center capabilities. The project requires physical hardware, system design, migration, and training, with proposals due by March 25, 2026.
System design, Configuration, Migration, Training, Documentation, Post-implementation support, Physical communication devices
Overall value
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Summary
The City of Temple Terrace is soliciting proposals for a turnkey, fully hosted UCaaS solution including voice, messaging, and call center capabilities. The project requires physical hardware, system design, migration, and training, with proposals due by March 25, 2026.
EVALUATION CRITERIA
Overall value
REQUIRED DELIVERABLES
7- System design
- Configuration
- Migration
- Training
- Documentation
- Post-implementation support
- Physical communication devices
- Scope location
- Hillsborough County
Questions about this RFP
How do I respond to this RFP from City of Temple Terrace?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 25, 2026. The solicitation specifies required deliverables that must be addressed in your response. For questions, contact Accounts Payable.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Temple Terrace in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Accounts Payable. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: System design, Configuration, Migration, Training, Documentation, Post-implementation support, Physical communication devices. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Overall value" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Temple Terrace?
All active and historical solicitations from City of Temple Terrace are tracked and searchable. As a city agency, City of Temple Terrace regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Temple Terrace for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Hillsborough County. Review the full solicitation for detailed scope requirements.