City of Tacoma - Enterprise HR, Payroll, and Retirement Assessment and Roadmap - HR26-0214F
City of TacomaCity · Tacoma, WA- Due
- Nov 17, 2026
- 19 days left
- Posted
- Oct 7, 2026
- Contract term
- 1 year
- Primary contact
- Brittany Riolo
- (253) 502-8468
The 30-second brief
The City of Tacoma Information Technology Department is seeking proposals for consulting and advisory services to conduct an independent, vendor-neutral enterprise technology assessment and roadmap for HR, Payroll, and Retirement processes. The scope of work encompasses evaluating current operations across General Government, Tacoma Public Utilities (TPU), and public safety (Police and Fire) departments, analyzing SAP S/4HANA core HRIS modules and over 15 supplementary point solutions, validating pain points, and developing a prioritized, phased roadmap with a decision-ready business case. The estimated project budget is $250,000 with a one-year contract term and an option to renew for one additional year. Submittals are due by November 17, 2026, at 11:00 a.m. Pacific Time, via email or in person.
Section 10.1 Qualifications/Experience of Firm (5), Section 10.2 Examples of Similar Projects (15), Section 10.3 Robustness of Planned Approach (25), Section 10.4 Client References (5), Section 10.5 Public Sector HR, Payroll, and Retirement Process & Technology Experience (15), Section 10.6 Fees and Charges / Method of Billing / Hourly Rates (15), Section 10.7 Qualifications / Experience of Key Personnel (5), Section 10.8 Sustainability (5), Section 10.9 Equity in Contracting (5), Section 10.10 Credit Card Acceptance (0), Section 10.11 Contract Exceptions (5)
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Summary
The City of Tacoma Information Technology Department is seeking proposals for consulting and advisory services to conduct an independent, vendor-neutral enterprise technology assessment and roadmap for HR, Payroll, and Retirement processes.
The scope of work encompasses evaluating current operations across General Government, Tacoma Public Utilities (TPU), and public safety (Police and Fire) departments, analyzing SAP S/4HANA core HRIS modules and over 15 supplementary point solutions, validating pain points, and developing a prioritized, phased roadmap with a decision-ready business case. The estimated project budget is $250,000 with a one-year contract term and an option to renew for one additional year. Submittals are due by November 17, 2026, at 11:00 a.m. Pacific Time, via email or in person.
EVALUATION CRITERIA
Section 10.1 Qualifications/Experience of Firm (5), Section 10.2 Examples of Similar Projects (15), Section 10.3 Robustness of Planned Approach (25), Section 10.4 Client References (5), Section 10.5 Public Sector HR, Payroll, and Retirement Process & Technology Experience (15), Section 10.6 Fees and Charges / Method of Billing / Hourly Rates (15), Section 10.7 Qualifications / Experience of Key Personnel (5), Section 10.8 Sustainability (5), Section 10.9 Equity in Contracting (5), Section 10.10 Credit Card Acceptance (0), Section 10.11 Contract Exceptions (5)
REQUIRED ATTACHMENTS
3- One electronic copy of your complete submittal package
- Signature Page (Appendix A)
- Information in Section 10 (Content To Be Submitted)
- Submit to
- [email protected] or in person at Tacoma Public Utilities Administration Building North, Main Floor, Lobby Security Desk, 3628 South 35th Street, Tacoma, WA 98409
- Duration
- 24 months
- Scope location
- Tacoma, WA
Questions about this RFP
How do I respond to this RFP from City of Tacoma?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 17, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected] or in person at Tacoma Public Utilities Administration Building North, Main Floor, Lobby Security Desk, 3628 South 35th Street, Tacoma, WA 98409. For questions, contact Brittany Riolo.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Tacoma in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Brittany Riolo at (253) 502-8468. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Section 10.1 Qualifications/Experience of Firm (5), Section 10.2 Examples of Similar Projects (15), Section 10.3 Robustness of Planned Approach (25), Section 10.4 Client References (5), Section 10.5 P..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Tacoma?
All active and historical solicitations from City of Tacoma are tracked and searchable. As a city agency, City of Tacoma regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 17, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: One electronic copy of your complete submittal package, Signature Page (Appendix A), Information in Section 10 (Content To Be Submitted). Review the full document from City of Tacoma for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Tacoma, WA. Review the full solicitation for detailed scope requirements.