City of Somerville Mass Notification System RFP # 27-04 2026
City of SomervilleCity · Somerville, MA- Due
- Aug 19, 2026
- Deadline passed
- Posted
- Jul 29, 2026
- Contract term
- 3 years
- Primary contact
- Thupten Chukhatsang
- (617) 625-1344
The 30-second brief
The City of Somerville is soliciting proposals for a hosted, online high-speed mass notification system to deliver voice, SMS, and email messages. Proposals are due by August 19, 2026.
Technical Proposal, Price Proposal, Cover Letter, References, Quality Requirements Form
Relevant experience, high-speed call placement volume, multi-language delivery, geo-coded message options, message creation efficiency, delivery success rate, subscriber portal, reporting options, data access, customer support
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Summary
The City of Somerville is soliciting proposals for a hosted, online high-speed mass notification system to deliver voice, SMS, and email messages. Proposals are due by August 19, 2026.
EVALUATION CRITERIA
10- Relevant experience
- High-speed call placement volume
- Multi-language delivery
- Geo-coded message options
- Message creation efficiency
- Delivery success rate
- Subscriber portal
- Reporting options
- Data access
- Customer support
REQUIRED DELIVERABLES
5- Technical Proposal
- Price Proposal
- Cover Letter
- References
- Quality Requirements Form
REQUIRED ATTACHMENTS
9- Cover Letter
- Acknowledgement of Addenda
- Quality Requirements
- Somerville Living Wage Form
- Certificate of Non-Collusion and Tax Compliance
- Certificate of Signature Authority
- Reference Form
- Supplier Diversity Form
- W9
- Submit to
- 93 Highland Avenue, Somerville, MA 02143
- Scope location
- Somerville, MA
Questions about this RFP
How do I respond to this RFP from City of Somerville?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 19, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 93 Highland Avenue, Somerville, MA 02143. For questions, contact Thupten Chukhatsang.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Somerville in MA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Thupten Chukhatsang at (617) 625-1344. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Technical Proposal, Price Proposal, Cover Letter, References, Quality Requirements Form. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Relevant experience, high-speed call placement volume, multi-language delivery, geo-coded message options, message creation efficiency, delivery success rate, subscriber portal, reporting options, dat..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Somerville?
All active and historical solicitations from City of Somerville are tracked and searchable. As a city agency, City of Somerville regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Acknowledgement of Addenda, Quality Requirements, Somerville Living Wage Form, Certificate of Non-Collusion and Tax Compliance, Certificate of Signature Authority, Reference Form, Suppli. Review the full document from City of Somerville for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Somerville, MA. Review the full solicitation for detailed scope requirements.