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City of Santa Barbara - Referral-Based Downtown Navigation and Workforce Development Center Services - RFP 2025

City of Santa Barbara logoCity of Santa Barbara
Due
Nov 24, 2025
Deadline passed
Posted
Nov 10, 2025
Contract term
1 year
Primary contact
Barbara Andersen
(805) 564-5302

The 30-second brief

What they're buying

The City of Santa Barbara seeks experienced nonprofit service providers to operate a referral-based Daytime Navigation and Workforce Development Center at 621 Chapala Street. The program provides trauma-informed and housing-focused daytime access to basic needs, individualized case management, housing navigation, intake and assessment, service coordination, food program, workforce and benefits support, and HMIS data collection. Services must include operating a facility open five days per week, minimum six hours per day, ensuring ADA compliance, and providing private security. Proposals are due by November 24, 2025, at 5:00 p.m. Evaluation factors include program design and approach (30), organizational experience (20), budget and cost effectiveness (15), collaboration (15), performance measurement (10), and neighborhood engagement (10), with a minimum score of 75 required.

What you must deliver

Daytime navigation and workforce development center operation, Intake and assessment, Case management, Housing navigation, Service coordination, Basic needs, Food program, Workforce and benefits support, Data collection and reporting, Facilities management, Neighborhood relations

How it's scored

Program Design and Approach (30), Organizational Experience & Past Performance (20), Budget and Cost Effectiveness (15), Collaboration / Integration with Other Services (15), Performance Measurement and Outcomes (10), Neighborhood Engagement / Community Relations (10)

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Summary

The City of Santa Barbara seeks experienced nonprofit service providers to operate a referral-based Daytime Navigation and Workforce Development Center at 621 Chapala Street.

The program provides trauma-informed and housing-focused daytime access to basic needs, individualized case management, housing navigation, intake and assessment, service coordination, food program, workforce and benefits support, and HMIS data collection. Services must include operating a facility open five days per week, minimum six hours per day, ensuring ADA compliance, and providing private security. Proposals are due by November 24, 2025, at 5:00 p.m. Evaluation factors include program design and approach (30), organizational experience (20), budget and cost effectiveness (15), collaboration (15), performance measurement (10), and neighborhood engagement (10), with a minimum score of 75 required.

EVALUATION CRITERIA

Program Design and Approach30
Organizational Experience & Past Performance20
Budget and Cost Effectiveness15
Collaboration / Integration with Other Services15
Performance Measurement and Outcomes10
Neighborhood Engagement / Community Relations10

REQUIRED DELIVERABLES

11
  • Daytime navigation and workforce development center operation
  • Intake and assessment
  • Case management
  • Housing navigation
  • Service coordination
  • Basic needs
  • Food program
  • Workforce and benefits support
  • Data collection and reporting
  • Facilities management
  • Neighborhood relations

REQUIRED ATTACHMENTS

9
  • Letter of transmittal
  • Qualifications
  • Key personnel resumes
  • References
  • Work statement/project work plan
  • Cost proposal
  • Non-collusion declaration
  • Proof of insurance
  • Audited financial statements
Duration
13 months
Scope location
Santa Barbara, California

Questions about this RFP

How do I respond to this RFP from City of Santa Barbara?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 24, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Barbara Andersen.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Santa Barbara in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Barbara Andersen at (805) 564-5302. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Daytime navigation and workforce development center operation, Intake and assessment, Case management, Housing navigation, Service coordination, Basic needs, Food program, Workforce and benefits support, Data collection and reporting, Facilities management, Neighborhood relations. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Program Design and Approach (30), Organizational Experience & Past Performance (20), Budget and Cost Effectiveness (15), Collaboration / Integration with Other Services (15), Performance Measurement a..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Santa Barbara?

All active and historical solicitations from City of Santa Barbara are tracked and searchable. As a city agency, City of Santa Barbara regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Letter of transmittal, Qualifications, Key personnel resumes, References, Work statement/project work plan, Cost proposal, Non-collusion declaration, Proof of insurance, Audited financial statements. Review the full document from City of Santa Barbara for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Santa Barbara, California. Review the full solicitation for detailed scope requirements.

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