City of San Marcos Utilities Customer Care Center Answering Services RFP 2026
City of San Marcos cityCity · San Marcos city, TX- Due
- Jul 9, 2026
- Deadline passed
- Primary contact
- Mari Kruzelock
- (512) 393-8000
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Summary
The City of San Marcos is soliciting proposals for utilities customer support center answering services. Submissions are due by July 9, 2026, at the City's purchasing office in San Marcos, TX.
- Submit to
- 630 E Hopkins, San Marcos, TX, 78666
- Scope location
- Hays, TX
- Reported agency
- City of San Marcos
Questions about this RFP
How do I respond to this RFP from City of San Marcos city?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 9, 2026. Submissions should be delivered to: 630 E Hopkins, San Marcos, TX, 78666. For questions, contact Mari Kruzelock.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of San Marcos city in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Mari Kruzelock at (512) 393-8000. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from City of San Marcos city?
All active and historical solicitations from City of San Marcos city are tracked and searchable. As a city agency, City of San Marcos city regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of San Marcos city for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Hays, TX. Review the full solicitation for detailed scope requirements.