City of San Antonio - Unified Digital Experience (UDE) - RFP 6100019771 (2026)
City of San Antonio cityCity · San Antonio, TX- Due
- Nov 19, 2026
- 22 days left
- Posted
- Oct 20, 2026
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Summary
The City of San Antonio Information Technology Services Department seeks proposals for a long-term Unified Digital Experience (UDE) to provide a single, unified digital entry point for residents to identify and access services across the City and SmartSA Partner agencies.
The platform will guide residents to correct services, provide contextual information, and direct them toward completing service interactions such as starting a business, setting up utilities, applying for permits, accessing transit, and similar services beyond 311 reporting. The submission deadline is November 19, 2026, at 11:00 a.m. Central Time. An optional pre-submittal conference will be held via WebEx on October 26, 2026. Responses must be submitted through the SAePS portal.
- Submit to
- https://supplierservice.sanantonio.gov/irj/portal
- Scope location
- San Antonio, TX
- Reported agency
- City of San Antonio
Questions about this RFP
How do I respond to this RFP from City of San Antonio city?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 19, 2026. Submissions should be delivered to: https://supplierservice.sanantonio.gov/irj/portal.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of San Antonio city in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
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Where can I find more RFPs from City of San Antonio city?
All active and historical solicitations from City of San Antonio city are tracked and searchable. As a city agency, City of San Antonio city regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 19, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of San Antonio city for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: San Antonio, TX. Review the full solicitation for detailed scope requirements.