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City of Salem - Housing / Tenant Management and Accounting Software Solution - RFP No. 256080 (2026)

City of Salem logoCity of Salem
Due
Jun 26, 2026
Deadline passed
Posted
May 11, 2026
Contract term
1 year
Primary contact
Shawna Self
(503) 588-6445

The 30-second brief

What they're buying

The City of Salem and Salem Housing Authority are seeking proposals for a robust modern software solution for property management, Section 8 housing vouchers, and integrated accounting. The selected solution must handle tenant management, HUD programs (Section 8, Public Housing, Moderate Rehabilitation, 202/8), State of Oregon housing programs, LIHTC, and GAAP compliance, replacing the current Emphasys Elite system. Key functionalities include functional rent rolls, real-time GL synchronization, waiting list and leasing pipeline management, inspection and work order tracking, electronic document management, and resident/landlord portals. Proposals are due by June 26, 2026, via Equity Hub's Bid Locker.

What you must deliver

Property management software, Section 8 voucher management software, Integrated accounting software, Data conversion and migration, User training, Technical support and maintenance

How it's scored

Cover Letter (Pass/Fail), Company Profile (Pass/Fail), Security (5 pts), Approach to this project (40 pts), Mobilization (Pass/Fail), Fee Proposal (10 pts), Performance requirements (235 pts), Department specific value added (25 pts), Integrations (20 pts), Demonstration (50 pts)

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Summary

The City of Salem and Salem Housing Authority are seeking proposals for a robust modern software solution for property management, Section 8 housing vouchers, and integrated accounting.

The selected solution must handle tenant management, HUD programs (Section 8, Public Housing, Moderate Rehabilitation, 202/8), State of Oregon housing programs, LIHTC, and GAAP compliance, replacing the current Emphasys Elite system. Key functionalities include functional rent rolls, real-time GL synchronization, waiting list and leasing pipeline management, inspection and work order tracking, electronic document management, and resident/landlord portals. Proposals are due by June 26, 2026, via Equity Hub's Bid Locker.

EVALUATION CRITERIA

Cover Letter (Pass/Fail)
Company Profile (Pass/Fail)
Security5 pts
Approach to this project40 pts
Mobilization (Pass/Fail)
Fee Proposal10 pts
Performance requirements235 pts
Department specific value added25 pts
Integrations20 pts
Demonstration50 pts

REQUIRED DELIVERABLES

6
  • Property management software
  • Section 8 voucher management software
  • Integrated accounting software
  • Data conversion and migration
  • User training
  • Technical support and maintenance

REQUIRED ATTACHMENTS

8
  • Cover letter
  • Company profile
  • Financial stability documentation
  • References
  • Security details
  • Project approach
  • Completed compliance spreadsheets
  • Fee proposal
Submit to
https://bidlocker.us/a/salem_or/BidLocker
Duration
12 months
Scope location
Salem, OR

Questions about this RFP

How do I respond to this RFP from City of Salem?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 26, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://bidlocker.us/a/salem_or/BidLocker. For questions, contact Shawna Self.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Salem in OR, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Shawna Self at (503) 588-6445. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Property management software, Section 8 voucher management software, Integrated accounting software, Data conversion and migration, User training, Technical support and maintenance. Proposals should clearly address how each deliverable will be met.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Cover Letter (Pass/Fail), Company Profile (Pass/Fail), Security (5 pts), Approach to this project (40 pts), Mobilization (Pass/Fail), Fee Proposal (10 pts), Performance requirements (235 pts), Departm..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Salem?

All active and historical solicitations from City of Salem are tracked and searchable. As a city agency, City of Salem regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover letter, Company profile, Financial stability documentation, References, Security details, Project approach, Completed compliance spreadsheets, Fee proposal. Review the full document from City of Salem for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Salem, OR. Review the full solicitation for detailed scope requirements.

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