City of Raytown Managed IT Services and Cybersecurity Services RFP 2026
City of RaytownCity · Raytown, MO- Due
- Nov 20, 2026
- 17 days left
- Posted
- Oct 30, 2026
- Contract term
- 3 years
- Primary contact
- Teresa Henry
- (816) 737-6003
The 30-second brief
The City of Raytown, Missouri seeks proposals from qualified vendors to provide Managed IT Services and Cybersecurity Services for a 3-year term. Services cover all city departments including Administration, Finance, Community Development, Court, Parks, and Public Works, supporting approximately 140 users in a Microsoft 365 PC environment. Core services include 24/7 network and email system monitoring, help desk support, disaster recovery, infrastructure maintenance, hardware/software management, EDR, MFA, SIEM, penetration testing, and incident response. Questions are due by November 11, 2026, and final sealed submissions are due by November 20, 2026, at 10:00 a.m. CST at Raytown City Hall.
Understanding of the City's Needs, Proactive IT Approach, Performance Metrics, Vendor Experience, Cost Effectiveness
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Summary
The City of Raytown, Missouri seeks proposals from qualified vendors to provide Managed IT Services and Cybersecurity Services for a 3-year term.
Services cover all city departments including Administration, Finance, Community Development, Court, Parks, and Public Works, supporting approximately 140 users in a Microsoft 365 PC environment. Core services include 24/7 network and email system monitoring, help desk support, disaster recovery, infrastructure maintenance, hardware/software management, EDR, MFA, SIEM, penetration testing, and incident response. Questions are due by November 11, 2026, and final sealed submissions are due by November 20, 2026, at 10:00 a.m. CST at Raytown City Hall.
EVALUATION CRITERIA
5- Understanding of the City's Needs
- Proactive IT Approach
- Performance Metrics
- Vendor Experience
- Cost Effectiveness
- Submit to
- Raytown City Hall, Attn: City Clerk, 10000 E 59th Street, Raytown, MO 64133
- Scope location
- Raytown, MO
Questions about this RFP
How do I respond to this RFP from City of Raytown?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 20, 2026. Submissions should be delivered to: Raytown City Hall, Attn: City Clerk, 10000 E 59th Street, Raytown, MO 64133. For questions, contact Teresa Henry.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Raytown in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Teresa Henry at (816) 737-6003. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Understanding of the City's Needs, Proactive IT Approach, Performance Metrics, Vendor Experience, Cost Effectiveness" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Raytown?
All active and historical solicitations from City of Raytown are tracked and searchable. As a city agency, City of Raytown regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 20, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Raytown for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Raytown, MO. Review the full solicitation for detailed scope requirements.