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City of Pacific Grove - Enterprise Resource Planning (ERP) System Replacement - RFP 2026

City of Pacific Grove logoCity of Pacific Grove
Due
Aug 10, 2026
Deadline passed
Posted
Jun 22, 2026
Contract term
1 year
Primary contact
Nicholas Cina
(831) 648-3100

The 30-second brief

What they're buying

The City of Pacific Grove seeks proposals from qualified vendors to replace its existing CentralSquare Finance ProPlus system with a proven, modern Software as a Service (SaaS) Enterprise Resource Planning (ERP) solution. The scope encompasses financial management, payroll processing, and human resource management systems, along with professional services including project management, software installation, business process review, configuration, data conversion, and user training. Named entities include Pacific Grove, CA, and systems such as Laserfiche, NeoGov, iWorQ Systems, and Microsoft 365. The submission deadline is August 10, 2026, at 2:00 PM PT, with a question deadline of July 20, 2026. Required submissions include four bound hard copies and an electronic copy sent to the City Clerk.

What you must deliver

Software as a Service (SaaS) ERP solution, Financial Management modules, Payroll Processing modules, Human Resources Management modules, Implementation services, Data conversion, Training

How it's scored

Ability to Design an Approach and Work Plan to Meet Project Requirements, Appropriateness of Proposed Solution, Ability of Proposer to Carry Out and Manage the Proposed Project, Staff, Familiarity with Locality, Willingness to Comply with Proposed Agreement Terms, Reputation, Cost of Proposal

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Summary

The City of Pacific Grove seeks proposals from qualified vendors to replace its existing CentralSquare Finance ProPlus system with a proven, modern Software as a Service (SaaS) Enterprise Resource Planning (ERP) solution.

The scope encompasses financial management, payroll processing, and human resource management systems, along with professional services including project management, software installation, business process review, configuration, data conversion, and user training. Named entities include Pacific Grove, CA, and systems such as Laserfiche, NeoGov, iWorQ Systems, and Microsoft 365. The submission deadline is August 10, 2026, at 2:00 PM PT, with a question deadline of July 20, 2026. Required submissions include four bound hard copies and an electronic copy sent to the City Clerk.

EVALUATION CRITERIA

Ability to Design an Approach and Work Plan to Meet Project Requirements, Appropriateness of Proposed Solution, Ability of Proposer to Carry Out and Manage the Proposed Project, Staff, Familiarity with Locality, Willingness to Comply with Proposed Agreement Terms, Reputation, Cost of Proposal

REQUIRED DELIVERABLES

7
  • Software as a Service (SaaS) ERP solution
  • Financial Management modules
  • Payroll Processing modules
  • Human Resources Management modules
  • Implementation services
  • Data conversion
  • Training

REQUIRED ATTACHMENTS

13
  • Cover Letter
  • Table of Contents
  • Executive Summary
  • Company Background
  • Company Qualifications
  • References
  • Proposed Solution
  • Implementation Approach and Work Plan
  • Ongoing Maintenance and Support
  • Software Licensing and Maintenance Agreements
  • Pricing
  • Appendices A-J Vendor Electronic Response Files
  • Signed addenda
Submit to
[email protected] / 300 Forest Avenue, Pacific Grove, CA 93950
Duration
12 months
Scope location
Pacific Grove, CA

Questions about this RFP

How do I respond to this RFP from City of Pacific Grove?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 10, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected] / 300 Forest Avenue, Pacific Grove, CA 93950. For questions, contact Nicholas Cina.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Pacific Grove in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Nicholas Cina at (831) 648-3100. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Software as a Service (SaaS) ERP solution, Financial Management modules, Payroll Processing modules, Human Resources Management modules, Implementation services, Data conversion, Training. Proposals should clearly address how each deliverable will be met.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Ability to Design an Approach and Work Plan to Meet Project Requirements, Appropriateness of Proposed Solution, Ability of Proposer to Carry Out and Manage the Proposed Project, Staff, Familiarity wit..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Pacific Grove?

All active and historical solicitations from City of Pacific Grove are tracked and searchable. As a city agency, City of Pacific Grove regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Table of Contents, Executive Summary, Company Background, Company Qualifications, References, Proposed Solution, Implementation Approach and Work Plan, Ongoing Maintenance and Support, S. Review the full document from City of Pacific Grove for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Pacific Grove, CA. Review the full solicitation for detailed scope requirements.

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