City of Norwich - ERP and Utility Billing System Replacement - 2026
- Due
- Nov 11, 2026
- 8 days left
- Primary contact
- Karl Klein
- (860) 823-3706
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Summary
The City of Norwich is seeking proposals for an ERP and Utility Billing System replacement.
NPU currently utilizes an on-premise deployment of the Microsoft GP platform for its ERP and the Cogsdale CIS platform for its Utility Billing functions, which are reaching end of life with a target completion date of the 3rd quarter of 2028. The scope includes exploring options to replace both applications, implementing a customer portal, and a meter data management (MDM) solution. The submission deadline is November 11, 2026, at 2:00 PM.
- Submit to
- 100 Broadway Room 105, New London, CT, 06320
- Scope location
- New London, CT
Questions about this RFP
How do I respond to this RFP from City of Norwich?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 11, 2026. Submissions should be delivered to: 100 Broadway Room 105, New London, CT, 06320. For questions, contact Karl Klein.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Norwich in CT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Karl Klein at (860) 823-3706. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from City of Norwich?
All active and historical solicitations from City of Norwich are tracked and searchable. As a city agency, City of Norwich regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 11, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Norwich for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: New London, CT. Review the full solicitation for detailed scope requirements.