City of New Bern Towing & Impound Services RFP Parking 27-01 - Citywide Leased Parking Spaces
City of New BernCity · New Bern, NC- Due
- Oct 7, 2026
- Deadline passed
- Posted
- Sep 23, 2026
- Contract term
- 1 year
- Primary contact
- Jenna Lanfor
The 30-second brief
The City of New Bern is soliciting proposals from qualified towing service providers for towing and impound services for unauthorized vehicles located in designated leased parking spaces in City-owned parking lots. Locations include Pollock Street Lot (302 Craven Street), Hancock Street Lot (310 Hancock Street), and Craven Street Lot (200 block of Craven Street). Services include removing unauthorized vehicles upon authorized request, towing and storing vehicles at a secure storage facility, maintaining basic records, and complying with City ordinances and N.C.G.S. § 20-219.2. Proposals are due by October 7, 2026, at 5:00 PM ET. Questions must be submitted by September 30, 2026, at 5:00 PM ET. The initial contract term is one year with up to four additional one-year renewal periods.
Proposed pricing, qualifications, experience, ability to provide the required services, storage arrangements, compliance with this RFP
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Summary
The City of New Bern is soliciting proposals from qualified towing service providers for towing and impound services for unauthorized vehicles located in designated leased parking spaces in City-owned parking lots.
Locations include Pollock Street Lot (302 Craven Street), Hancock Street Lot (310 Hancock Street), and Craven Street Lot (200 block of Craven Street). Services include removing unauthorized vehicles upon authorized request, towing and storing vehicles at a secure storage facility, maintaining basic records, and complying with City ordinances and N.C.G.S. § 20-219.2. Proposals are due by October 7, 2026, at 5:00 PM ET. Questions must be submitted by September 30, 2026, at 5:00 PM ET. The initial contract term is one year with up to four additional one-year renewal periods.
EVALUATION CRITERIA
6- Proposed pricing
- Qualifications
- Experience
- Ability to provide the required services
- Storage arrangements
- Compliance with this RFP
REQUIRED ATTACHMENTS
completed pricing schedule, company name, address, telephone number, email address, and authorized contact, brief description of towing experience, storage facility address and normal vehicle-release hours, 24-hour or after-hours contact information, confirmation that the proposer can meet the City's insurance requirements, any exceptions to this RFP or the City's Purchase Order Terms and Conditions
- Submit to
- City of New Bern, Attn: Jenna Lanfor, Purchasing Manager, 606 Fort Totten, 2nd Floor, New Bern, NC 28560
- Duration
- 12 months
- Scope location
- New Bern, NC
Questions about this RFP
How do I respond to this RFP from City of New Bern?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 7, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City of New Bern, Attn: Jenna Lanfor, Purchasing Manager, 606 Fort Totten, 2nd Floor, New Bern, NC 28560. For questions, contact Jenna Lanfor.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of New Bern in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jenna Lanfor. Questions and answers are typically shared with all prospective bidders.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Proposed pricing, qualifications, experience, ability to provide the required services, storage arrangements, compliance with this RFP" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of New Bern?
All active and historical solicitations from City of New Bern are tracked and searchable. As a city agency, City of New Bern regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: completed pricing schedule, company name, address, telephone number, email address, and authorized contact, brief description of towing experience, storage facility address and normal vehicle-release. Review the full document from City of New Bern for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: New Bern, NC. Review the full solicitation for detailed scope requirements.