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City of Nashua - Transit Service Operations - RFP0153-031326 (2026)

City of Nashua logoCity of Nashua
Due
Mar 13, 2026
Deadline passed
Posted
Feb 18, 2026
Contract term
5 years
Primary contact
Amy Girard
(603) 589-3330

The 30-second brief

What they're buying

The City of Nashua is seeking qualified transportation providers to furnish fixed route bus service and ADA paratransit / senior regional door-to-door transportation services for the Nashua Transit System (NTS). The contractor will provide operations, dispatch, safety and training functions, customer service, vehicle maintenance support, and administrative staffing for a 5-year contract term from FY2027 through FY2031. Services include weekday and Saturday fixed route bus operations, demand-response paratransit across a multi-town service area, and staffing of the Transit Center at 30 Elm Street. Proposals are due by March 13, 2026 at 3:00 PM, with an optional pre-proposal conference via Zoom on February 26, 2026. Evaluation criteria include proposer qualifications, dispatch/safety/training, operating methodology/staffing plan, cost effectiveness, and references.

How it's scored

Qualification of the Proposer (30), Dispatch, Safety, and Training Functions (25), Operating Methodology, General Staffing Plan, and Resources (25), Cost Effectiveness (10), References (10)

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Summary

The City of Nashua is seeking qualified transportation providers to furnish fixed route bus service and ADA paratransit / senior regional door-to-door transportation services for the Nashua Transit System (NTS).

The contractor will provide operations, dispatch, safety and training functions, customer service, vehicle maintenance support, and administrative staffing for a 5-year contract term from FY2027 through FY2031. Services include weekday and Saturday fixed route bus operations, demand-response paratransit across a multi-town service area, and staffing of the Transit Center at 30 Elm Street. Proposals are due by March 13, 2026 at 3:00 PM, with an optional pre-proposal conference via Zoom on February 26, 2026. Evaluation criteria include proposer qualifications, dispatch/safety/training, operating methodology/staffing plan, cost effectiveness, and references.

EVALUATION CRITERIA

Qualification of the Proposer30
Dispatch
Safety
Training Functions25
Operating Methodology
General Staffing Plan
Resources25
Cost Effectiveness10
References10

REQUIRED ATTACHMENTS

10
  • Proposer Certification
  • Certification of Primary Participant - Debarment
  • Certification of Restrictions on Lobbying
  • Acknowledgment of all Addenda
  • Company Profile
  • Assigned Personnel
  • References and Prior Project Work
  • Safety Program and Training Manual
  • Audited Financial Statements
  • Pricing Sheet
Submit to
Bonfire / City Hall, Purchasing Department, Room 11, 229 Main Street, Nashua, NH 03060
Duration
60 months
Scope location
Nashua, NH

Questions about this RFP

How do I respond to this RFP from City of Nashua?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 13, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Bonfire / City Hall, Purchasing Department, Room 11, 229 Main Street, Nashua, NH 03060. For questions, contact Amy Girard.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Nashua in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Amy Girard at (603) 589-3330. Questions and answers are typically shared with all prospective bidders.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualification of the Proposer (30), Dispatch, Safety, and Training Functions (25), Operating Methodology, General Staffing Plan, and Resources (25), Cost Effectiveness (10), References (10)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Nashua?

All active and historical solicitations from City of Nashua are tracked and searchable. As a city agency, City of Nashua regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposer Certification, Certification of Primary Participant - Debarment, Certification of Restrictions on Lobbying, Acknowledgment of all Addenda, Company Profile, Assigned Personnel, References and. Review the full document from City of Nashua for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Nashua, NH. Review the full solicitation for detailed scope requirements.

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