City of Laguna Hills - Senior Mobility Taxi Transportation Service - RFP 2026
City of Laguna HillsCity · Laguna Hills, CA- Due
- Jun 15, 2026
- Deadline passed
- Posted
- Jun 4, 2026
- Contract term
- 3 years
- Primary contact
- Holland Gannon
- (949) 707-2686
The 30-second brief
The City of Laguna Hills is seeking proposals from qualified firms to provide taxi transportation services for the City's Senior Dial-a-Taxi Program. Funding is provided by OCTA's Senior Mobility Program. Services include demand-responsive and pre-scheduled reservations 24/7 for residents 60 years and older within the Service Area encompassing Laguna Hills, Aliso Viejo, Irvine, Laguna Niguel, Laguna Woods, Lake Forest, and Mission Viejo, as well as designated satellite destinations including UCI Medical Center, Tibor Rubin VA Medical Center, and John Wayne Airport. The contract term is 3 years with a 2-year extension option. The proposal submission deadline is June 15, 2026.
Cost and quality of services, ability and capacity of vendor to perform, promptness without delay, trustworthiness and experience, character and reputation, performance history with the city, ability to provide future maintenance/repair, compliance with laws
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Summary
The City of Laguna Hills is seeking proposals from qualified firms to provide taxi transportation services for the City's Senior Dial-a-Taxi Program.
Funding is provided by OCTA's Senior Mobility Program. Services include demand-responsive and pre-scheduled reservations 24/7 for residents 60 years and older within the Service Area encompassing Laguna Hills, Aliso Viejo, Irvine, Laguna Niguel, Laguna Woods, Lake Forest, and Mission Viejo, as well as designated satellite destinations including UCI Medical Center, Tibor Rubin VA Medical Center, and John Wayne Airport. The contract term is 3 years with a 2-year extension option. The proposal submission deadline is June 15, 2026.
EVALUATION CRITERIA
8- Cost and quality of services
- Ability and capacity of vendor to perform
- Promptness without delay
- Trustworthiness and experience
- Character and reputation
- Performance history with the city
- Ability to provide future maintenance/repair
- Compliance with laws
REQUIRED ATTACHMENTS
4- Proposal sheet forms (Exhibit G)
- Certificate of Non-Discrimination (Exhibit B)
- Certificate of Employment Relationships and Financial Interest (Exhibit C)
- Proof of insurance certificates
- Submit to
- Holland Gannon, City of Laguna Hills, 24035 El Toro Rd., Laguna Hills, CA 92653
- Duration
- 60 months
- Scope location
- Laguna Hills, California
Questions about this RFP
How do I respond to this RFP from City of Laguna Hills?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 15, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Holland Gannon, City of Laguna Hills, 24035 El Toro Rd., Laguna Hills, CA 92653. For questions, contact Holland Gannon.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Laguna Hills in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Holland Gannon at (949) 707-2686. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Cost and quality of services, ability and capacity of vendor to perform, promptness without delay, trustworthiness and experience, character and reputation, performance history with the city, ability..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Laguna Hills?
All active and historical solicitations from City of Laguna Hills are tracked and searchable. As a city agency, City of Laguna Hills regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposal sheet forms (Exhibit G), Certificate of Non-Discrimination (Exhibit B), Certificate of Employment Relationships and Financial Interest (Exhibit C), Proof of insurance certificates. Review the full document from City of Laguna Hills for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Laguna Hills, California. Review the full solicitation for detailed scope requirements.