City of Jacksonville ADA Complementary Paratransit Services RFP - Revised FY 27
City of JacksonvilleCity · Jacksonville, NC- Due
- Jun 24, 2026
- Deadline passed
- Posted
- Jun 11, 2026
- Primary contact
- Jillian Tuccero
The 30-second brief
The City of Jacksonville is soliciting proposals for a turn-key contract to operate ADA complementary paratransit services. The selected contractor will manage and operate public transportation services within the City limits and portions of Onslow County, including Camp Lejeune and Camp Johnson, as a complement to the Jacksonville Transit fixed-route bus system. Scope includes full compliance with the Americans with Disabilities Act of 1990 (ADA) and federal civil rights requirements. Proposals are due by 2:00 PM EST on June 24, 2026, either digitally via email or by mail. A transition and start-up period is scheduled for July 2026, with commencement of service on August 1, 2026.
Five hard copies of the RFP, One sealed Price Proposal, One electronic bookmarked PDF of the RFP, One electronic PDF of the Price Proposal
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Summary
The City of Jacksonville is soliciting proposals for a turn-key contract to operate ADA complementary paratransit services.
The selected contractor will manage and operate public transportation services within the City limits and portions of Onslow County, including Camp Lejeune and Camp Johnson, as a complement to the Jacksonville Transit fixed-route bus system. Scope includes full compliance with the Americans with Disabilities Act of 1990 (ADA) and federal civil rights requirements. Proposals are due by 2:00 PM EST on June 24, 2026, either digitally via email or by mail. A transition and start-up period is scheduled for July 2026, with commencement of service on August 1, 2026.
REQUIRED DELIVERABLES
4- Five hard copies of the RFP
- One sealed Price Proposal
- One electronic bookmarked PDF of the RFP
- One electronic PDF of the Price Proposal
REQUIRED ATTACHMENTS
3- Table of Contents
- Reference tabs
- Price Proposal
- Submit to
- City of Jacksonville, Attn: Jillian Tuccero, Transit Manager, P.O. Box 128, Jacksonville, NC 28540
- Scope location
- Jacksonville, NC
Questions about this RFP
How do I respond to this RFP from City of Jacksonville?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 24, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City of Jacksonville, Attn: Jillian Tuccero, Transit Manager, P.O. Box 128, Jacksonville, NC 28540. For questions, contact Jillian Tuccero.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Jacksonville in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jillian Tuccero. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Five hard copies of the RFP, One sealed Price Proposal, One electronic bookmarked PDF of the RFP, One electronic PDF of the Price Proposal. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from City of Jacksonville?
All active and historical solicitations from City of Jacksonville are tracked and searchable. As a city agency, City of Jacksonville regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Table of Contents, reference tabs, Price Proposal. Review the full document from City of Jacksonville for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Jacksonville, NC. Review the full solicitation for detailed scope requirements.