City of Indio CAD/Mobile/RMS System Implementation RFP 2026
City of IndioCity · Indio, CA- Due
- Aug 31, 2026
- Deadline passed
- Posted
- Jul 17, 2026
- Primary contact
- Erika Martinez
The 30-second brief
The City of Indio is soliciting proposals from qualified vendors to provide an Integrated Public Safety Solution for the Indio Police Department (IPD). The core technologies required include Police Computer Aided Dispatch & Mobile CAD (CAD/Mobile), Police Records Management System (RMS), Automated Field Reporting (AFR), Evidence Management Control (EMC), and Analytics. The project involves replacing a legacy system acquired in 1999 with a modern, potentially cloud-based or hybrid solution that integrates with existing infrastructure like Motorola Solutions radio systems, Riverside County's PSEC, and various California DOJ databases (CLETS/NCIC, CIBRS). Proposals must include a Work Proposal and a separate Cost Proposal. Electronic submissions are due by 5:00 pm on August 31, 2026. A four-day scripted demonstration may be required for selected finalists in September 2026.
Work Proposal, Cost Proposal, Vendor Application Form, Vendor Response Form, Functional Requirements Traceability Matrix (RTM), Pricing Forms
Vendor Profile (10), Functional Requirements (25), Technical Requirements (25), Project Management and Implementation (15), Local Knowledge / Value-Add Services (5), Cost Proposal (20), Vendor Demonstrations (60), Executive Team Interview (20), Reference Checks & Site Visits (20)
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Summary
The City of Indio is soliciting proposals from qualified vendors to provide an Integrated Public Safety Solution for the Indio Police Department (IPD).
The core technologies required include Police Computer Aided Dispatch & Mobile CAD (CAD/Mobile), Police Records Management System (RMS), Automated Field Reporting (AFR), Evidence Management Control (EMC), and Analytics. The project involves replacing a legacy system acquired in 1999 with a modern, potentially cloud-based or hybrid solution that integrates with existing infrastructure like Motorola Solutions radio systems, Riverside County's PSEC, and various California DOJ databases (CLETS/NCIC, CIBRS). Proposals must include a Work Proposal and a separate Cost Proposal. Electronic submissions are due by 5:00 pm on August 31, 2026. A four-day scripted demonstration may be required for selected finalists in September 2026.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
6- Work Proposal
- Cost Proposal
- Vendor Application Form
- Vendor Response Form
- Functional Requirements Traceability Matrix (RTM)
- Pricing Forms
REQUIRED ATTACHMENTS
Exhibit 1 - Vendor Application Form, Exhibit 2 - Interface & Integration Concept of Operation (ConOps) Document, Exhibit 3 - Vendor Response Form, Exhibit 4 - Functional Requirements Traceability Matrix (RTM) Matrix, Exhibit 5 - Pricing Forms, Exhibit 6 - City of Indio Professional Services Agreement
REQUIRED STAFFING
3- Submit to
- Electronic submittal to [email protected]
- Scope location
- Indio, CA
Questions about this RFP
How do I respond to this RFP from City of Indio?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 31, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Electronic submittal to [email protected]. For questions, contact Erika Martinez.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Indio in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Erika Martinez. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Project Manager, replacement Project Manager, management and key personnel. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Work Proposal, Cost Proposal, Vendor Application Form, Vendor Response Form, Functional Requirements Traceability Matrix (RTM), Pricing Forms. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Vendor Profile (10), Functional Requirements (25), Technical Requirements (25), Project Management and Implementation (15), Local Knowledge / Value-Add Services (5), Cost Proposal (20), Vendor Demonst..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Indio?
All active and historical solicitations from City of Indio are tracked and searchable. As a city agency, City of Indio regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Exhibit 1 - Vendor Application Form, Exhibit 2 - Interface & Integration Concept of Operation (ConOps) Document, Exhibit 3 - Vendor Response Form, Exhibit 4 - Functional Requirements Traceability Matr. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Indio for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Indio, CA. Review the full solicitation for detailed scope requirements.