City of Hot Springs - Intracity Transit Operations and Management Services - HS-26-067 (2026)
City of Hot SpringsCity · Hot Springs, AR- Due
- Nov 23, 2026
- 21 days left
- Posted
- Oct 16, 2026
- Contract term
- 5 years
- Primary contact
- Olivia Thomason
- (501) 321-6830
The 30-second brief
The City of Hot Springs, Arkansas is issuing a Request for Proposals (RFP HS-26-067) for professional transit management and technical support services for the Hot Springs Intracity Transit (HSIT) system. The scope of work encompasses day-to-day management of fixed-route and ADA complementary paratransit services, including personnel administration, accounting, purchasing, customer service, farebox control, dispatch, route planning, and vehicle servicing/cleaning under a term contract (TC). The initial contract term is five (5) years beginning January 1, 2027 through December 31, 2031. Submission deadline is November 23, 2026 at 2:00 PM CT, with a question deadline of November 6, 2026. Proposals will be evaluated based on Qualifications/Experience/References (25%), Prior Performance on Similar Projects (25%), Technical Capacity/Project Approach (20%), and Cost (30%). Requirements include active SAM.gov registration, $500,000 general liability insurance, business license, and compliance with FTA contract clauses.
Qualifications/Experience/References 25%, Prior Performance on Similar Project 25%, Technical Capacity/Project Approach 20%, Cost 30%
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Summary
The City of Hot Springs, Arkansas is issuing a Request for Proposals (RFP HS-26-067) for professional transit management and technical support services for the Hot Springs Intracity Transit (HSIT) system.
The scope of work encompasses day-to-day management of fixed-route and ADA complementary paratransit services, including personnel administration, accounting, purchasing, customer service, farebox control, dispatch, route planning, and vehicle servicing/cleaning under a term contract (TC). The initial contract term is five (5) years beginning January 1, 2027 through December 31, 2031. Submission deadline is November 23, 2026 at 2:00 PM CT, with a question deadline of November 6, 2026. Proposals will be evaluated based on Qualifications/Experience/References (25%), Prior Performance on Similar Projects (25%), Technical Capacity/Project Approach (20%), and Cost (30%). Requirements include active SAM.gov registration, $500,000 general liability insurance, business license, and compliance with FTA contract clauses.
EVALUATION CRITERIA
4- Qualifications/Experience/References 25%
- Prior Performance on Similar Project 25%
- Technical Capacity/Project Approach 20%
- Cost 30%
REQUIRED ATTACHMENTS
6- Acknowledgment Form
- Federal Transit Administration (FTA) Contract Clauses Acknowledgment Form
- Certificate of Liability Insurance
- Debarment and Suspension Certification
- Lobbying Certification
- System for Award Management (SAM) registration
- Submit to
- https://arkansas.ionwave.net/Login.aspx
- Scope location
- Hot Springs, AR
Questions about this RFP
How do I respond to this RFP from City of Hot Springs?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 23, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://arkansas.ionwave.net/Login.aspx. For questions, contact Olivia Thomason.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Hot Springs in AR, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Olivia Thomason at (501) 321-6830. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications/Experience/References 25%, Prior Performance on Similar Project 25%, Technical Capacity/Project Approach 20%, Cost 30%" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Hot Springs?
All active and historical solicitations from City of Hot Springs are tracked and searchable. As a city agency, City of Hot Springs regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 23, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Acknowledgment Form, Federal Transit Administration (FTA) Contract Clauses Acknowledgment Form, Certificate of Liability Insurance, Debarment and Suspension Certification, Lobbying Certification, Syst. Review the full document from City of Hot Springs for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Hot Springs, AR. Review the full solicitation for detailed scope requirements.