City of Greenville Security Services for G.K. Butterfield Transit Center RFP#25-26-48 (2026)
City of GreenvilleCity · Greenville, NC- Due
- Jun 17, 2026
- Deadline passed
- Posted
- Jun 3, 2026
- Contract term
- 3 years
- Primary contact
- Wood Davidson
- (252) 329-4047
The 30-second brief
The City of Greenville, NC is requesting proposals for on-site contract security services at the G.K. Butterfield Transportation Center located at 600 S. Pitt Street, RFP#25-26-48. The work consists of providing one unarmed, uniformed security officer / transit ambassador for foot patrols, monitoring the lobby, bus platform transfers, and second-floor office access, enforcing the facility Code of Conduct, writing daily electronic activity logs, and interacting with the public, staff, and police. Security coverage is required six days per week, from 7:00 AM to 7:30 PM Monday through Friday and 9:00 AM to 4:30 PM on Saturday. The initial contract term is three years with two one-year renewal options. Proposals are due by June 17, 2026, at 4:00 PM. Questions are due by June 10, 2026. Requirements include FTA drug testing compliance (49 CFR Parts 653 and 654), NC Private Protection Services Board registration, and commercial liability insurance.
Security Staff Qualifications, Training and Retention Programs 20%, Service Delivery Approach, Service Quality Assurance 20%, Firm Experience, Capacity, and History 20%, Knowledge and Experience of Key Company Members 20%, Price (hourly rate) 20%
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Summary
The City of Greenville, NC is requesting proposals for on-site contract security services at the G.K. Butterfield Transportation Center located at 600 S. Pitt Street, RFP#25-26-48.
The work consists of providing one unarmed, uniformed security officer / transit ambassador for foot patrols, monitoring the lobby, bus platform transfers, and second-floor office access, enforcing the facility Code of Conduct, writing daily electronic activity logs, and interacting with the public, staff, and police. Security coverage is required six days per week, from 7:00 AM to 7:30 PM Monday through Friday and 9:00 AM to 4:30 PM on Saturday. The initial contract term is three years with two one-year renewal options. Proposals are due by June 17, 2026, at 4:00 PM. Questions are due by June 10, 2026. Requirements include FTA drug testing compliance (49 CFR Parts 653 and 654), NC Private Protection Services Board registration, and commercial liability insurance.
EVALUATION CRITERIA
9- Security Staff Qualifications
- Training and Retention Programs 20%
- Service Delivery Approach
- Service Quality Assurance 20%
- Firm Experience
- Capacity
- History 20%
- Knowledge and Experience of Key Company Members 20%
- Price (hourly rate) 20%
REQUIRED ATTACHMENTS
5- Cover Letter
- Executive Summary
- Body of the Proposal
- Federal Certification
- Exhibits
- Submit to
- https://www.dropbox.com/request/ja0dhsh60r1njipq5psx
- Duration
- 60 months
- Scope location
- Greenville, NC
Questions about this RFP
How do I respond to this RFP from City of Greenville?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 17, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.dropbox.com/request/ja0dhsh60r1njipq5psx. For questions, contact Wood Davidson.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Greenville in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Wood Davidson at (252) 329-4047. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Security Staff Qualifications, Training and Retention Programs 20%, Service Delivery Approach, Service Quality Assurance 20%, Firm Experience, Capacity, and History 20%, Knowledge and Experience of Ke..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Greenville?
All active and historical solicitations from City of Greenville are tracked and searchable. As a city agency, City of Greenville regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Executive Summary, Body of the Proposal, Federal Certification, Exhibits. Review the full document from City of Greenville for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Greenville, NC. Review the full solicitation for detailed scope requirements.