City of Fairview Park Managed IT Services RFP 2025
City of Fairview ParkCity · Fairview Park, OH- Due
- Nov 24, 2025
- Deadline passed
- Posted
- Nov 3, 2025
- Contract term
- 3 years
- Primary contact
- Henry Chaski
The 30-second brief
The City of Fairview Park is seeking proposals from qualified vendors to provide comprehensive managed Information Technology (IT) services. Services will support daily IT operations for all City departments, including public safety departments. The selected vendor will be responsible for a full range of IT services, including help desk and user support, mobile device management, network monitoring, cybersecurity, backup and disaster recovery, and strategic IT planning.
Monthly performance reports, Annual independent audit or attestation, Comprehensive transition report upon contract termination or expiration.
Commitment to Partnership and Strategic Collaboration, Experience with municipal and Public Safety IT, Staff Qualifications and LEADS Certification, Technical Approach and Service Delivery, Cost Competitiveness, References and Past Performance
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Summary
The City of Fairview Park is seeking proposals from qualified vendors to provide comprehensive managed Information Technology (IT) services.
Services will support daily IT operations for all City departments, including public safety departments. The selected vendor will be responsible for a full range of IT services, including help desk and user support, mobile device management, network monitoring, cybersecurity, backup and disaster recovery, and strategic IT planning.
EVALUATION CRITERIA
6- Commitment to Partnership and Strategic Collaboration
- Experience with municipal and Public Safety IT
- Staff Qualifications and LEADS Certification
- Technical Approach and Service Delivery
- Cost Competitiveness
- References and Past Performance
REQUIRED DELIVERABLES
3- Monthly performance reports
- Annual independent audit or attestation
- Comprehensive transition report upon contract termination or expiration
REQUIRED ATTACHMENTS
7- Company Overview
- Experience
- Personnel
- Approach to Services
- Pricing
- Certifications & Insurance
- Sample Reports or Documentation
REQUIRED STAFFING
Account Manager or Project Lead
- Submit to
- Fairview Park, Ohio
- Duration
- 24 months
- Scope location
- Fairview Park, Ohio
Questions about this RFP
How do I respond to this RFP from City of Fairview Park?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 24, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Fairview Park, Ohio. For questions, contact Henry Chaski.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Fairview Park in OH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Henry Chaski. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Account Manager or Project Lead. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Monthly performance reports, Annual independent audit or attestation, Comprehensive transition report upon contract termination or expiration.. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Commitment to Partnership and Strategic Collaboration, Experience with municipal and Public Safety IT, Staff Qualifications and LEADS Certification, Technical Approach and Service Delivery, Cost Compe..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Fairview Park?
All active and historical solicitations from City of Fairview Park are tracked and searchable. As a city agency, City of Fairview Park regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Company Overview, Experience, Personnel, Approach to Services, Pricing, Certifications & Insurance, Sample Reports or Documentation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Fairview Park for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Fairview Park, Ohio. Review the full solicitation for detailed scope requirements.