City of Columbus - Dell Storage SC400 and SC5020 Maintenance - RFQ033951
City of ColumbusCity · Columbus, OH- Due
- Nov 5, 2026
- 2 days left
- Contract term
- 1 year
The 30-second brief
The Franklin County Municipal Court, Clerk of Court seeks bids to establish a purchase order for hardware and software support maintenance for Dell Storage systems, specifically Dell Storage SC400 and SC5020 models located at the Office of Information Services, 375 South High Street, 16th Floor, Columbus, Ohio. The scope includes ProSupport Plus Mission Critical services with 4-hour 7x24 onsite service, emergency dispatch, 7x24 hardware/software technical support and assistance, and Storage Center optimization bundle coverage for the period of 1/1/2027 through 12/31/2027. All parts must be Dell certified, and services must be performed by certified technicians with a 30-minute confirmation call and 4-hour onsite response time. Bids are due by November 5, 2026, and must include all costs for onsite labor, travel, parts, software upgrades, shipping, handling, and F.O.B. inside delivery.
Line 10: Dell Storage SC400, Sku: 814-4530, Service Tag CCJ8T13, Qty 1, ProSupport Plus 4-Hour 7x24 Onsite Service; Line 20: Dell Storage SC400, Sku: 814-4550, Service Tag CCJ8T13, Qty 1, ProSupport Plus 7x24 HW/SW Technical Support; Line 30: Dell Storage SC400, Sku: 814-4530, Service Tag CCJ7T13, Qty 1, ProSupport Plus 4-Hour 7x24 Onsite Service; Line 40: Dell Storage SC400, Sku: 814-4550, Service Tag CCJ7T13, Qty 1, ProSupport Plus 7x24 HW/SW Technical Support; Line 50: Dell Storage SC5020, Sku: 812-8158, Service Tag 60B1T13, Qty 1, ProSupport Plus 4-Hour 7x24 Onsite Service; Line 60: Dell Storage SC5020, Sku: 812-8175, Service Tag 60B1T13, Qty 1, ProSupport Plus 7x24 HW/SW Technical Support; Line 70: Dell Storage SC5020, Sku: 812-8072, Service Tag 60B1T13, Qty 1, ProSupport for Software 7x24 Storage Center Optimization Bundle
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Summary
The Franklin County Municipal Court, Clerk of Court seeks bids to establish a purchase order for hardware and software support maintenance for Dell Storage systems, specifically Dell Storage SC400 and SC5020 models located at the Office of Information Services, 375 South High Street, 16th Floor, Columbus, Ohio.
The scope includes ProSupport Plus Mission Critical services with 4-hour 7x24 onsite service, emergency dispatch, 7x24 hardware/software technical support and assistance, and Storage Center optimization bundle coverage for the period of 1/1/2027 through 12/31/2027. All parts must be Dell certified, and services must be performed by certified technicians with a 30-minute confirmation call and 4-hour onsite response time. Bids are due by November 5, 2026, and must include all costs for onsite labor, travel, parts, software upgrades, shipping, handling, and F.O.B. inside delivery.
REQUIRED DELIVERABLES
7- Line 10: Dell Storage SC400, Sku: 814-4530, Service Tag CCJ8T13, Qty 1, ProSupport Plus 4-Hour 7x24 Onsite Service
- Line 20: Dell Storage SC400, Sku: 814-4550, Service Tag CCJ8T13, Qty 1, ProSupport Plus 7x24 HW/SW Technical Support
- Line 30: Dell Storage SC400, Sku: 814-4530, Service Tag CCJ7T13, Qty 1, ProSupport Plus 4-Hour 7x24 Onsite Service
- Line 40: Dell Storage SC400, Sku: 814-4550, Service Tag CCJ7T13, Qty 1, ProSupport Plus 7x24 HW/SW Technical Support
- Line 50: Dell Storage SC5020, Sku: 812-8158, Service Tag 60B1T13, Qty 1, ProSupport Plus 4-Hour 7x24 Onsite Service
- Line 60: Dell Storage SC5020, Sku: 812-8175, Service Tag 60B1T13, Qty 1, ProSupport Plus 7x24 HW/SW Technical Support
- Line 70: Dell Storage SC5020, Sku: 812-8072, Service Tag 60B1T13, Qty 1, ProSupport for Software 7x24 Storage Center Optimization Bundle
REQUIRED ATTACHMENTS
Electronic Q&A - Electronic Q&A - No
- Submit to
- 375 S. High Street 16th Floor Columbus, OH 43215 USA
- Scope location
- Columbus, OH
Questions about this RFQ
How do I respond to this RFQ from City of Columbus?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 5, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 375 S. High Street 16th Floor Columbus, OH 43215 USA.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including City of Columbus in OH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What are the key deliverables?
The solicitation specifies the following deliverables: Line 10: Dell Storage SC400, Sku: 814-4530, Service Tag CCJ8T13, Qty 1, ProSupport Plus 4-Hour 7x24 Onsite Service; Line 20: Dell Storage SC400, Sku: 814-4550, Service Tag CCJ8T13, Qty 1, ProSupport Plus 7x24 HW/SW Technical Support; Line 30: Dell Storage SC400, Sku: 814-4530, Service Tag CCJ7T13, Q. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from City of Columbus?
All active and historical solicitations from City of Columbus are tracked and searchable. As a city agency, City of Columbus regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 5, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Electronic Q&A - Electronic Q&A - No. Review the full document from City of Columbus for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Columbus, OH. Review the full solicitation for detailed scope requirements.