Centralina Regional Council Information Technology Managed Services RFP 2026
Centralina Regional CouncilLocal Agency · Charlotte, NC- Due
- May 22, 2026
- Deadline passed
- Posted
- Apr 27, 2026
- Primary contact
- Larry Johnson
- (704) 385-4249
The 30-second brief
Centralina Regional Council is seeking proposals for an IT Managed Services and IT Managed Security Services Provider (MSP) to work in a partial or fully co-managed relationship with Centralina's IT Manager. The services required include end-to-end cybersecurity operations, service desk support, data backup and disaster recovery solutions, and security awareness training.
End-to-end cybersecurity operations, Service Desk with rapid end user acknowledgment, Response, And resolution, Data Backup and Disaster Recovery Solution, Managed Network Service, Security Awareness Training, Account Reporting and Performance Meetings
Response to project goals and scope, Implementation and continuity, Firm information, qualifications and references, Fee proposal
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Summary
Centralina Regional Council is seeking proposals for an IT Managed Services and IT Managed Security Services Provider (MSP) to work in a partial or fully co-managed relationship with Centralina's IT Manager.
The services required include end-to-end cybersecurity operations, service desk support, data backup and disaster recovery solutions, and security awareness training.
EVALUATION CRITERIA
5- Response to project goals and scope
- Implementation and continuity
- Firm information
- Qualifications and references
- Fee proposal
REQUIRED DELIVERABLES
8- End-to-end cybersecurity operations
- Service Desk with rapid end user acknowledgment
- Response
- Resolution
- Data Backup and Disaster Recovery Solution
- Managed Network Service
- Security Awareness Training
- Account Reporting and Performance Meetings
REQUIRED ATTACHMENTS
6- Attachment A: Pricing Proposal
- Attachment B: References
- Attachment C: Location of Workers Utilized by Respondent
- Attachment D: Certification of Financial Condition
- Attachment E: Certificate of Insurance
- Attachment F: IT Environmental Details
Questions about this RFP
How do I respond to this RFP from Centralina Regional Council?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 22, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. For questions, contact Larry Johnson.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Centralina Regional Council in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Larry Johnson at (704) 385-4249. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: End-to-end cybersecurity operations, Service Desk with rapid end user acknowledgment, Response, And resolution, Data Backup and Disaster Recovery Solution, Managed Network Service, Security Awareness Training, Account Reporting and Performance Meetings. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Response to project goals and scope, Implementation and continuity, Firm information, qualifications and references, Fee proposal" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Centralina Regional Council?
All active and historical solicitations from Centralina Regional Council are tracked and searchable. As a local agency agency, Centralina Regional Council regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A: Pricing Proposal, Attachment B: References, Attachment C: Location of Workers Utilized by Respondent, Attachment D: Certification of Financial Condition, Attachment E: Certificate of Ins. Review the full document from Centralina Regional Council for the complete list.