ADA Paratransit and Demand/Response Transportation Software
City of KalamazooCity · Kalamazoo, MI- Due
- Oct 15, 2026
- Deadline passed
- Posted
- Sep 16, 2026
- Primary contact
- Richard Congdon
- (269) 337-8477
The 30-second brief
The Central County Transportation Authority (CCTA) / Kalamazoo Metro is seeking market information and software solutions for ADA paratransit and demand-responsive transportation software, specifically for Metro Connect and Metro Link services. The requested software will support scheduling, dispatch, trip booking, customer information portals, automated notifications, and service supervision. Prospective vendors must meet technical requirements including COTS offerings, integration with existing systems, and compliance with FTA and ADA regulations. The submission deadline is October 15, 2026, at 3:00 p.m. Local Time, with virtual live demonstrations scheduled for the week of October 19, 2026.
ADA paratransit and demand-responsive transportation software, Scheduling and dispatch software solution, Staff Portal, Self-Serve Portal, Technical Requirements Matrix, Pricing information including implementation costs and annual costs for 61 vehicles
Technical Submission, Pricing Submission, Live Demonstrations
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Summary
The Central County Transportation Authority (CCTA) / Kalamazoo Metro is seeking market information and software solutions for ADA paratransit and demand-responsive transportation software, specifically for Metro Connect and Metro Link services.
The requested software will support scheduling, dispatch, trip booking, customer information portals, automated notifications, and service supervision. Prospective vendors must meet technical requirements including COTS offerings, integration with existing systems, and compliance with FTA and ADA regulations. The submission deadline is October 15, 2026, at 3:00 p.m. Local Time, with virtual live demonstrations scheduled for the week of October 19, 2026.
EVALUATION CRITERIA
3- Technical Submission
- Pricing Submission
- Live Demonstrations
REQUIRED DELIVERABLES
ADA paratransit and demand-responsive transportation software, Scheduling and dispatch software solution, Staff Portal, Self-Serve Portal, Technical Requirements Matrix, Pricing information including implementation costs and annual costs for 61 vehicles
REQUIRED ATTACHMENTS
7- Bidder's Form
- Certification of Compliance with Federal Contract Clauses
- DBE Participation Form
- Debarment
- Suspension
- Other Responsibility Matters certification
- Tax Identification Number and remittance info
- Submit to
- Purchasing Division, c/o Central County Transportation Authority, 241 W. South Street, Kalamazoo, MI 49007
- Scope location
- Kalamazoo, MI
- Reported agency
- Central County Transportation Authority
Questions about this RFI
How do I respond to this RFI from City of Kalamazoo?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 15, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Purchasing Division, c/o Central County Transportation Authority, 241 W. South Street, Kalamazoo, MI 49007. For questions, contact Richard Congdon.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including City of Kalamazoo in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Richard Congdon at (269) 337-8477. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: ADA paratransit and demand-responsive transportation software, Scheduling and dispatch software solution, Staff Portal, Self-Serve Portal, Technical Requirements Matrix, Pricing information including implementation costs and annual costs for 61 vehicles. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Submission, Pricing Submission, Live Demonstrations" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Kalamazoo?
All active and historical solicitations from City of Kalamazoo are tracked and searchable. As a city agency, City of Kalamazoo regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Bidder's Form, Certification of Compliance with Federal Contract Clauses, DBE Participation Form, Debarment, Suspension, and Other Responsibility Matters certification, Tax Identification Number and r. Review the full document from City of Kalamazoo for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Kalamazoo, MI. Review the full solicitation for detailed scope requirements.