Belknap County Inmate Commissary, Trust Accounting, Banking and Related Technology Services RFP 2026-01DOC
Belknap CountyCounty · Laconia, NH- Due
- Oct 15, 2026
- Deadline passed
- Posted
- Sep 24, 2026
- Contract term
- 3 years
- Primary contact
- Kelly McNulty
The 30-second brief
Belknap County Department of Corrections (BCDOC) in Laconia, New Hampshire, is soliciting proposals for comprehensive inmate commissary, inmate trust accounting, banking, ordering, fulfillment, deposit, and related technology services under RFP 2026-01DOC. The facility averages 80-90 inmates with a rated capacity of 129 and 1,100-1,300 annual bookings, requiring weekly commissary ordering, electronic inmate account management, kiosks, secure/holiday packages, and two ATM/deposit kiosks. The initial contract term is three years with up to two optional one-year renewals, provided at no direct cost to the County with revenue-sharing commissions. Proposals are due by October 15, 2026, at 12:00 p.m., with questions due by October 2, 2026.
Financial Proposal / Inmate Pricing 250, County Commission / Revenue Proposal 200, Trust Accounting System 150, Commissary Operations 125, Technology / Kiosks / Integration 100, Vendor Experience 75, Customer Service / Technical Support 40, Implementation / Transition 35, Security / Data Protection 25, References 25
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Summary
Belknap County Department of Corrections (BCDOC) in Laconia, New Hampshire, is soliciting proposals for comprehensive inmate commissary, inmate trust accounting, banking, ordering, fulfillment, deposit, and related technology services under RFP 2026-01DOC. The facility averages 80-90 inmates with a rated capacity of 129 and 1,100-1,300 annual bookings, requiring weekly commissary ordering, electronic inmate account management, kiosks, secure/holiday packages, and two ATM/deposit kiosks.
The initial contract term is three years with up to two optional one-year renewals, provided at no direct cost to the County with revenue-sharing commissions. Proposals are due by October 15, 2026, at 12:00 p.m., with questions due by October 2, 2026.
EVALUATION CRITERIA
10- Financial Proposal / Inmate Pricing 250
- County Commission / Revenue Proposal 200
- Trust Accounting System 150
- Commissary Operations 125
- Technology / Kiosks / Integration 100
- Vendor Experience 75
- Customer Service / Technical Support 40
- Implementation / Transition 35
- Security / Data Protection 25
- References 25
REQUIRED ATTACHMENTS
15- Organization's legal name and DBA
- Federal Tax Identification Number
- Physical and mailing address
- Name and contact information of representative
- Itemized pricing
- Cut sheets
- Specifications
- Brochures and supporting documentation
- Equivalent products or services
- Warranties and service availability
- Proposed implementation schedule
- Insurance requirements
- Non-appropriation provisions
- Indemnification obligations
- Vendor references
- Submit to
- [email protected]
- Duration
- 60 months
- Scope location
- Laconia, NH
Questions about this RFP
How do I respond to this RFP from Belknap County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 15, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Kelly McNulty.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Belknap County in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kelly McNulty. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Financial Proposal / Inmate Pricing 250, County Commission / Revenue Proposal 200, Trust Accounting System 150, Commissary Operations 125, Technology / Kiosks / Integration 100, Vendor Experience 75,..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Belknap County?
All active and historical solicitations from Belknap County are tracked and searchable. As a county agency, Belknap County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Organization's legal name and DBA, Federal Tax Identification Number, physical and mailing address, name and contact information of representative, itemized pricing, cut sheets, specifications, brochu. Review the full document from Belknap County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Laconia, NH. Review the full solicitation for detailed scope requirements.