New utility billing system transition
Macungie Borough (Water) AuthorityPennsylvania- Detected
- Oct 8, 2026
- 20 days ago
- Sector
- Information Technology
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From the meeting
The Borough moved to a new utility billing system during 2025, and the audit says historical water and sewer billing registers were not retained during the conversion. Management said it consulted with software vendors and could not fully reconstruct the missing detail. This points to a recent system change with follow-on needs around records retention, backups, and possible support work.
- Meeting date
- October 8, 2026
- Agency
- Macungie Borough (Water) Authority
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