FY27 Incident IQ enterprise ticketing and facilities management
EPIC CHRTR(Excellence Perf Innovation Citzenship) DISTCalifornia- Detected
- Jun 15, 2026
- 135 days ago
- Sector
- Information Technology
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THE 30-SECOND BRIEF
The board agenda lists consideration of an FY27 contract with Incident IQ for enterprise ticketing, event, facilities, and change management. This suggests Epic is standardizing on Incident IQ to handle IT service tickets and broader operational workflows across facilities and events for the upcoming fiscal year.
Because the vendor is specified and only board approval remains, the selection decision is essentially made. For solution providers, this confirms Incident IQ as the service management platform incumbent and implies potential integration projects, data migration support, and training opportunities as Epic extends ticketing into non-IT domains like facilities and events.
Scope covers enterprise ticketing plus event, facilities, and change management functions, indicating a broad workflow footprint.
From the meeting
- Meeting date
- June 15, 2026
- Agency
- EPIC CHRTR(Excellence Perf Innovation Citzenship) DIST
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Questions about this project
What is a pre-RFP?
A pre-RFP is an early indicator that a government agency is planning a purchase — a project discussed in a board meeting, a budget line item, a new hire, or a grant award — captured before a formal RFP or bid is published. Acting on pre-RFPs gives SLED and B2G vendors months of lead time to build relationships and shape requirements.
When will EPIC CHRTR(Excellence Perf Innovation Citzenship) DIST issue an RFP for this project?
Pre-RFPs typically surface 6–18 months before a formal solicitation is published. Civic IQ tracks EPIC CHRTR(Excellence Perf Innovation Citzenship) DIST's meeting records, agendas, and budgets continuously and updates this pre-RFP as the project moves through the buying cycle toward an RFP.
How can vendors engage with EPIC CHRTR(Excellence Perf Innovation Citzenship) DIST before the RFP is published?
Vendors who reach out during the planning window can help shape requirements and build relationships with the decision-makers running the project. A free Civic IQ account unlocks this pre-RFP's source document, forecasted RFP timing, and verified EPIC CHRTR(Excellence Perf Innovation Citzenship) DIST decision-maker contacts.
Where can I find more information technology government opportunities in California?
Civic IQ monitors board meetings, agendas, budgets, and capital plans from 100,000+ state and local agencies and surfaces information technology pre-RFPs in California as soon as they appear — months before they reach bid portals.