Customer service standards policy adopted
Township of Alfred and Plantagenet- Detected
- Oct 13, 2026
- 31 days ago
- Sector
- Public Services
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From the meeting
On October 13, 2026, the township adopted a Customer Service Standards Policy for municipal communications and service response. The policy sets response times, portal handling, multilingual service expectations, and service restriction procedures. It is not a procurement by itself, but it supports workflow, portal, and service-management needs that could drive follow-on software, training, or process consulting.
- Meeting date
- October 13, 2026
- Agency
- Township of Alfred and Plantagenet
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