PROJECTCONTRACT ADMIN

Utility billing in-house transition

Municipality of South Dundas
Detected
Oct 8, 2026
30 days ago
Sector
Utilities
Est. value
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Detected 30 days agoOct 8

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From the meeting

Council received an update on the move to bring utility billing in-house. Rideau St. Lawrence (RSL) has provided meter reading and billing services since 2005, and the Municipality has already given notice that it will take over billing.

Staff are working with RSL to transfer data and with Central Square to set up the utility billing module at no additional software cost. The current RSL contract costs about $170,000 per year, and staff also said meter reading options may include a new logging meter reader, another provider, or part-time contract staff.

Meeting date
October 8, 2026
Agency
Municipality of South Dundas

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