Dispatch AI call-routing change
Village of EllenvilleNew York- Detected
- Aug 10, 2026
- 79 days ago
- Sector
- Public Safety
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From the meeting
Chief Phil Mattracion said that effective September 1, 2026, police dispatch will close and the county has developed an AI technology system that routes calls based on keywords. The change is already set to happen, so the immediate buying trigger is implementation and any transition support around the new call-routing workflow. The source does not record a village award, but it does identify the operating change and timing.
- Meeting date
- August 10, 2026
- Agency
- Village of Ellenville
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