PROJECTPUBLIC UPDATES

Call recording storage standard change

Polk County E911 Service Board
Detected
Oct 22, 2026
12 days ago
Sector
Information Technology
Detected 12 days agoOct 22

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From the meeting

11(2)(f). The change increased the expectation that the date and time of each 911 call be logged for at least one year and that call recordings also be retained. The 911 Program Manager said the intention was to keep this at the local level even though recordings are also available at the state level.

PCSO already met the standard, while Des Moines and Westcom were still working or planning to work toward it and expected an unanticipated storage cost.

Meeting date
October 22, 2026
Agency
Polk County E911 Service Board

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