Customer portal tools modernization review
East Valley Water DistrictCalifornia- Detected
- Oct 8, 2026
- 26 days ago
- Sector
- Information Technology
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From the meeting
At its August 13, 2026 meeting, staff said it would explore digital forms, callback options, language translation tools, website chat, additional payment options, and future improvements to the customer portal. The work was framed as a customer service modernization effort and would require coordination between Customer Service and IT. No vendor was selected yet, so this is an open planning signal tied to future implementation decisions.
- Meeting date
- October 8, 2026
- Agency
- East Valley Water District
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