Authority Reports Success With Crisis24 Messaging

The Water Authority of Great Neck North continues to use Crisis24 as its emergency messaging provider, reporting large reductions in backflow and non-payment shutoffs since adoption in early 2026. The Authority is exploring adding Text-to-Pay functionality to further improve customer convenience and reduce service interruptions.

Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Contract term

Since early 2026 (ongoing)

Renewal

Contract appears active in mid-2026 with discussions of expanded functionality; no explicit renewal or expiration terms stated.

Document type

Minutes

Source document

Water Authority of Great Neck North Minutes Meeting of the Board of Directors 2026-07-20

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Water Authority Of Great Neck North?

CRISIS24 was awarded this technology contract by Water Authority Of Great Neck North, as recorded on July 20, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Water Authority of Great Neck North Minutes Meeting of the Board of Directors 2026-07-20 (Minutes), dated July 20, 2026 from Water Authority Of Great Neck North. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does CRISIS24 hold?

CRISIS24 may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View CRISIS24's profile

What is Water Authority Of Great Neck North currently buying?

Explore Water Authority Of Great Neck North's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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