LiveVoice Overnight Call Center Agreement Ratified
Town of North HempsteadCity · Manhasset, NY- Disclosed value
- Not to exceed $7,500.00; rates include $169.00 per month for up to 150 live-agent minutes, $1.25 per additional live minute, and applicable technology, compliance, patch-call, voice-time, and holiday fees
- From agenda
- Document date
- Oct 5, 2026
- Term
- July 1, 2026 – June 30, 2027
- Renews
- Free account
The 30-second brief
The Town ratified and approved a contract with Live LLC DBA LiveVoice for overnight call center and telephone answering services. The retroactive term runs from July 1, 2026, through June 30, 2027, with costs capped at $7,500 and an optional one-year extension.
Live LLC Dba Livevoice (A Division of Map Communications) holds this services contract with Town of North Hempstead.
The renewal date is on record. A free account shows it, with the renewals for every Town of North Hempstead contract.
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Contract details
- Contract type
- Services
- Amount
- Not to exceed $7,500.00; rates include $169.00 per month for up to 150 live-agent minutes, $1.25 per additional live minute, and applicable technology, compliance, patch-call, voice-time, and holiday fees
- Document date
- October 5, 2026
- Term
- July 1, 2026 – June 30, 2027
- Renews
- Free account
- Vendor
- Live LLC Dba Livevoice (A Division of Map Communications)
- Agency
- Town of North Hempstead
- Source document
- Town of North Hempstead Agenda 2026-10-05 (Agenda)
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Questions about this contract
Who was awarded the services contract by Town of North Hempstead?
Live LLC Dba Livevoice (A Division of Map Communications) was awarded this services contract by Town of North Hempstead, as recorded on October 5, 2026. The contract value is Not to exceed $7,500.00; rates include $169.00 per month for up to 150 live-agent minutes, $1.25 per additional live minute, and applicable technology, compliance, patch-call, voice-time, and holiday fees.
How much is the Live LLC Dba Livevoice (A Division of Map Communications) contract with Town of North Hempstead worth?
The Live LLC Dba Livevoice (A Division of Map Communications) contract with Town of North Hempstead is valued at Not to exceed $7,500.00; rates include $169.00 per month for up to 150 live-agent minutes, $1.25 per additional live minute, and applicable technology, compliance, patch-call, voice-time, and holiday fees, covering services work.
What type of contract is this?
This is a Services contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.
Where was this contract approved?
This contract appears in Town of North Hempstead Agenda 2026-10-05 (Agenda), dated October 5, 2026 from Town of North Hempstead. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
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