PEBA Expands Amazon Web Services Contact Center
South Carolina Public Employee Benefit Authority | State of South CarolinaState · Columbia, SC- Document date
- Nov 5, 2026
The 30-second brief
PEBA partnered with Amazon Web Services to implement a modern contact center solution and visitor management system. The agency completed a second implementation phase in August 2026 to support virtual member consultations.
Amazon Web Services holds this technology contract with South Carolina Public Employee Benefit Authority | State of South Carolina. Its other public contracts on record include work for Mesa Consolidated Water Dist and City of Sammamish.
Term as filed: Implemented August 2024; phase two implemented August 2026.
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Contract details
- Contract type
- Technology
- Document date
- November 5, 2026
- Term
- Implemented August 2024; phase two implemented August 2026
- Vendor
- Amazon Web Services
- Source document
- South Carolina Public Employee Benefit Authority AgendaPacket Board of Directors Retreat 2026-11-05 (AgendaPacket)
Amazon Web Services's other public contracts
More South Carolina Public Employee Benefit Authority | State of South Carolina contracts
Questions about this contract
Who was awarded the technology contract by South Carolina Public Employee Benefit Authority | State of South Carolina?
Amazon Web Services was awarded this technology contract by South Carolina Public Employee Benefit Authority | State of South Carolina, as recorded on November 5, 2026.
What type of contract is this?
This is a Technology contract, documented as a agendapacket record.
Where was this contract approved?
This contract appears in South Carolina Public Employee Benefit Authority AgendaPacket Board of Directors Retreat 2026-11-05 (AgendaPacket), dated November 5, 2026 from South Carolina Public Employee Benefit Authority | State of South Carolina. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does Amazon Web Services hold?
Amazon Web Services may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is South Carolina Public Employee Benefit Authority | State of South Carolina currently buying?
Explore South Carolina Public Employee Benefit Authority | State of South Carolina's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.