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Salesforce PSAP Assessment Automation Moves Forward

North Carolina AI Leadership Council | State of North Carolina logoNorth Carolina AI Leadership Council | State of North Carolina
Document date
Aug 28, 2026

The 30-second brief

What it covers

The NC 911 Board reported continued deployment of an automated PSAP Assessment process in Salesforce. Pilot participants provided positive feedback on the new workflow.

Who holds it

SALESFORCE holds this technology contract with North Carolina AI Leadership Council | State of North Carolina. Its other public contracts on record include work for City of Sandy Springs and City of Longmont.

What happens next

Term as filed: Deployment and rollout ongoing as of August 28, 2026.

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Contract details

Contract type
Technology
Document date
August 28, 2026
Term
Deployment and rollout ongoing as of August 28, 2026
Vendor
SALESFORCE
Agency
North Carolina AI Leadership Council | State of North Carolina
Source document
North Carolina 911 Board Minutes August 28, 2026 (Minutes)

SALESFORCE's other public contracts

City of Sandy Springs, GeorgiaSalesforce Recommended for Sandy Springs Digital Service Platform · Nov 3, 2026City of Longmont, ColoradoLongmont Migrates CAReS Program to Salesforce Platform · Oct 27, 2026UndisclosedMacomb County, MichiganMacomb County Plans $100,000 Salesforce Integration · Oct 20, 2026$100KAlpine County, CaliforniaFirst 5 Alpine Selected Salesforce Data System · Oct 19, 2026UndisclosedMassachusetts Peace Officer Standards and Training Commission | Commonwealth of Massachusetts, MassachusettsPOST Commission Continues Salesforce IT Maintenance · Oct 15, 2026UndisclosedAll SALESFORCE contractsVendor profile

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AVIATAviat Microwave Radio Delivery Planned for Yadkin · Sep 30, 2026UndisclosedAT&TNC 911 Board Reports AT&T PSAP Visits · Sep 30, 2026UndisclosedINTRADONC 911 Board Reports Intrado Advisory Board Participation · Sep 30, 2026UndisclosedBLACKMONYadkin Retains Blackmon UPS Configuration · Sep 30, 2026UndisclosedHIGHTOWERHightower Remains Apparent Low VIPER Tower Bidder · Sep 30, 2026UndisclosedAll North Carolina AI Leadership Council | State of North Carolina activityAgency profile

Questions about this contract

Who was awarded the technology contract by North Carolina AI Leadership Council | State of North Carolina?

SALESFORCE was awarded this technology contract by North Carolina AI Leadership Council | State of North Carolina, as recorded on August 28, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in North Carolina 911 Board Minutes August 28, 2026 (Minutes), dated August 28, 2026 from North Carolina AI Leadership Council | State of North Carolina. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does SALESFORCE hold?

SALESFORCE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is North Carolina AI Leadership Council | State of North Carolina currently buying?

Explore North Carolina AI Leadership Council | State of North Carolina's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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