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College Deploys Ocelot Chatbot for Student Queries

Mount Wachusett Community College logoMount Wachusett Community College
Document date
Oct 1, 2021
Term
Launched end of September 2021

The 30-second brief

What it covers

Mount Wachusett Community College implemented Ocelot’s chatbot in September 2021 to replace its former Facebook Messenger tool. The chatbot supports admissions, advising, financial services, and records by automating responses to over 1,000 frequently asked questions.

Who holds it

OCELOT holds this technology contract with Mount Wachusett Community College. Its other public contracts on record include work for Contra Costa College and San Diego Miramar College.

What happens next

Term as filed: Launched end of September 2021.

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Contract details

Contract type
Technology
Document date
October 1, 2021
Term
Launched end of September 2021
Vendor
OCELOT
Agency
Mount Wachusett Community College
Source document
mount-wachusett-community-college-president-s-end-of-year-report-fy2021_0c8.pdf (Report)

OCELOT's other public contracts

Contra Costa College, CaliforniaAI Chat Support Contract Ratified · Sep 9, 2026$193.6KSan Diego Miramar College, CaliforniaMiramar College Ends Ocelot Contract After CRM Replacement · Apr 14, 2026UndisclosedSan Diego Miramar College, CaliforniaMiramar College Replaces Ocelot Chatbot Contract · Apr 14, 2026UndisclosedCollin County Community College District, TexasOcelot Student Chatbot Annual Subscription Approved · Mar 1, 2026$90.5KCoast Community College District Office, CaliforniaOCC Approves Ocelot SAP Support Technology Contract · Feb 18, 2026NTE $50,880All OCELOT contractsVendor profile

More Mount Wachusett Community College contracts

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Questions about this contract

Who was awarded the technology contract by Mount Wachusett Community College?

OCELOT was awarded this technology contract by Mount Wachusett Community College, as recorded on October 1, 2021.

What type of contract is this?

This is a Technology contract, documented as a report record.

Where was this contract approved?

This contract appears in mount-wachusett-community-college-president-s-end-of-year-report-fy2021_0c8.pdf (Report), dated October 1, 2021 from Mount Wachusett Community College. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does OCELOT hold?

OCELOT may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Mount Wachusett Community College currently buying?

Explore Mount Wachusett Community College's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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