MAX Reports Ridership Data Issue With Swiftly System
Macatawa Area Express Transportation AuthoritySpecial District · Holland, MI- Document date
- Apr 27, 2026
The 30-second brief
MAX reported an ongoing operational issue with Swiftly, its fixed-route scheduling system, which was not capturing ridership data as expected. Staff is evaluating vendor support to correct the data-collection problem.
SWIFTLY holds this technology contract with Macatawa Area Express Transportation Authority. Its other public contracts on record include work for Charleston Area Regional Transit Authority (Carta) and Marin Transit.
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Contract details
- Contract type
- Technology
- Document date
- April 27, 2026
- Vendor
- SWIFTLY
- Source document
- MAX Transportation Authority AgendaPacket Bus Pass Updates And Operations Reports 2026-04-27 (AgendaPacket)
SWIFTLY's other public contracts
More Macatawa Area Express Transportation Authority contracts
Questions about this contract
Who was awarded the technology contract by Macatawa Area Express Transportation Authority?
SWIFTLY was awarded this technology contract by Macatawa Area Express Transportation Authority, as recorded on April 27, 2026.
What type of contract is this?
This is a Technology contract, documented as a agendapacket record.
Where was this contract approved?
This contract appears in MAX Transportation Authority AgendaPacket Bus Pass Updates And Operations Reports 2026-04-27 (AgendaPacket), dated April 27, 2026 from Macatawa Area Express Transportation Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does SWIFTLY hold?
SWIFTLY may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is Macatawa Area Express Transportation Authority currently buying?
Explore Macatawa Area Express Transportation Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.
