AnswerNet to Handle Catastrophe Response Calls
Florida Citizens Property Insurance Corporation | State of FloridaState · Tallahassee, FL- Disclosed value
- $54,566,373 (estimated total spend for all vendors over base and renewal terms)
- From staffreport
- Document date
- Jun 11, 2025
The 30-second brief
Citizens Property Insurance Corporation intends to contract with AnswerNet to provide catastrophe response call center services as part of its BPO vendor pool. The multi-year contract contributes to an estimated $54.57 million program to handle surge insurance calls.
ANSWERNET holds this professional services contract with Florida Citizens Property Insurance Corporation | State of Florida. Its other public contracts on record include work for City of Winter Park and Sacramento Suburban Water District.
Term as filed: Five (5) year base term with one (1) optional two (2) year renewal term.
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Contract details
- Contract type
- Professional Services
- Amount
- $54,566,373 (estimated total spend for all vendors over base and renewal terms)
- Document date
- June 11, 2025
- Term
- Five (5) year base term with one (1) optional two (2) year renewal term
- Vendor
- ANSWERNET
- Source document
- Citizens Property Insurance Corporation StaffReport Business Process Outsourcing (BPO) Call Center Services 2025-06-11 (StaffReport)
ANSWERNET's other public contracts
More Florida Citizens Property Insurance Corporation | State of Florida contracts
Questions about this contract
Who was awarded the professional services contract by Florida Citizens Property Insurance Corporation | State of Florida?
ANSWERNET was awarded this professional services contract by Florida Citizens Property Insurance Corporation | State of Florida, as recorded on June 11, 2025. The contract value is $54,566,373 (estimated total spend for all vendors over base and renewal terms).
How much is the ANSWERNET contract with Florida Citizens Property Insurance Corporation | State of Florida worth?
The ANSWERNET contract with Florida Citizens Property Insurance Corporation | State of Florida is valued at $54,566,373 (estimated total spend for all vendors over base and renewal terms), covering professional services work.
What type of contract is this?
This is a Professional Services contract, documented as a staffreport record.
Where was this contract approved?
This contract appears in Citizens Property Insurance Corporation StaffReport Business Process Outsourcing (BPO) Call Center Services 2025-06-11 (StaffReport), dated June 11, 2025 from Florida Citizens Property Insurance Corporation | State of Florida. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
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What other contracts does ANSWERNET hold?
ANSWERNET may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
What is Florida Citizens Property Insurance Corporation | State of Florida currently buying?
Explore Florida Citizens Property Insurance Corporation | State of Florida's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.