CONTRACTPENDING

County Plans Qualtrics Voice of Customer Platform Purchase

El Paso County logoEl Paso County
Disclosed value
Included within not-to-exceed $583,896.00 for three years (Year 1 $242,150.00; Year 2 $167,870.00; Year 3 $173,876.00)
From agenda
Document date
Aug 25, 2026

The 30-second brief

What it covers

El Paso County plans to obtain the Qualtrics, LLC Voice of Customer Platform for three years under a cooperative GSA contract managed by Carahsoft Technology Corporation. The Qualtrics platform will provide experience intelligence capabilities to improve County services and community communications within a total project cost of $583,896.00.

Who holds it

Qualtrics LLC holds this technology contract with El Paso County. Its other public contracts on record include work for Kent ISD and Onondaga-Cortland-Madison Boces.

What happens next

Term as filed: Three-year provision of Voice of Customer Platform via GSA contract #47QSWA18D008F.

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Contract details

Contract type
Technology
Amount
Included within not-to-exceed $583,896.00 for three years (Year 1 $242,150.00; Year 2 $167,870.00; Year 3 $173,876.00)
Document date
August 25, 2026
Term
Three-year provision of Voice of Customer Platform via GSA contract #47QSWA18D008F
Source document
El Paso County Agenda Item Summary Approval of Three-Year Service Agreement 2026-08-25 (Agenda)

Qualtrics LLC's other public contracts

More El Paso County contracts

Questions about this contract

Who was awarded the technology contract by El Paso County?

Qualtrics LLC was awarded this technology contract by El Paso County, as recorded on August 25, 2026. The contract value is Included within not-to-exceed $583,896.00 for three years (Year 1 $242,150.00; Year 2 $167,870.00; Year 3 $173,876.00).

How much is the Qualtrics LLC contract with El Paso County worth?

The Qualtrics LLC contract with El Paso County is valued at Included within not-to-exceed $583,896.00 for three years (Year 1 $242,150.00; Year 2 $167,870.00; Year 3 $173,876.00), covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in El Paso County Agenda Item Summary Approval of Three-Year Service Agreement 2026-08-25 (Agenda), dated August 25, 2026 from El Paso County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Qualtrics LLC hold?

Qualtrics LLC may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is El Paso County currently buying?

Explore El Paso County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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