TECHNOLOGYPENDING

County Plans Qualtrics Voice of Customer Platform Purchase

El Paso County plans to obtain the Qualtrics, LLC Voice of Customer Platform for three years under a cooperative GSA contract managed by Carahsoft Technology Corporation. The Qualtrics platform will provide experience intelligence capabilities to improve County services and community communications within a total project cost of $583,896.00.

Status
PENDING
Document date
August 25, 2026
Contract type
TECHNOLOGY
Vendor
Qualtrics Llc
Agency
El Paso County · CO

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WithersRavenel logo
Derivita logo
Comcate logo
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IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
Included within not-to-exceed $583,896.00 for three years (Year 1 $242,150.00; Year 2 $167,870.00; Year 3 $173,876.00)
Contract type
TECHNOLOGY
Contract term
Three-year provision of Voice of Customer Platform via GSA contract #47QSWA18D008F
Renewal
Qualtrics services are being procured for an initial three-year term under a GSA cooperative contract that remains active until August 21, 2028, allowing potential future renewals subject to County approval and available GSA term.
Document type
Agenda
Source document
El Paso County Agenda Item Summary Approval of Three-Year Service Agreement 2026-08-25

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by El Paso County?

Qualtrics Llc was awarded this technology contract by El Paso County, as recorded on August 25, 2026. The contract value is Included within not-to-exceed $583,896.00 for three years (Year 1 $242,150.00; Year 2 $167,870.00; Year 3 $173,876.00).

How much is the Qualtrics Llc contract with El Paso County worth?

The Qualtrics Llc contract with El Paso County is valued at Included within not-to-exceed $583,896.00 for three years (Year 1 $242,150.00; Year 2 $167,870.00; Year 3 $173,876.00), covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in El Paso County Agenda Item Summary Approval of Three-Year Service Agreement 2026-08-25 (Agenda), dated August 25, 2026 from El Paso County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Qualtrics Llc hold?

Qualtrics Llc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Qualtrics Llc's profile

What is El Paso County currently buying?

Explore El Paso County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View El Paso County's profile

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