CONTRACTAPPROVED

Dauphin County Awards $58,328 Technology Contract to FRESHSERVICE (March 2026)

Disclosed value: $58,328.40; From minutes
Approved: Mar 11, 2026

What it covers

Dauphin County approved a $58,328.40 agreement with Freshservice for its internal information-technology ticketing system. The County General Fund will cover the cost, which is a 28.7% increase from the prior rate.

Who holds it

FRESHSERVICE holds this technology contract with Dauphin County. Its other public contracts on record include work for Boone County and Eastern Arizona College.

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Contract details

Contract type: Technology
Amount: $58,328.40
Document date: March 11, 2026
Vendor: FRESHSERVICE
Agency: Dauphin County
Source document: Dauphin County Minutes March 11, 2026 (Minutes)

FRESHSERVICE's other public contracts

Boone County, IllinoisCounty Budgets $4,800 for FreshService Helpdesk · Oct 14, 2026$4.8K Eastern Arizona College, ArizonaFreshservice Helpdesk Agreement Runs Through 2027 · Sep 10, 2026$99.3K Boone County, IllinoisFreshService IT Helpdesk Platform Budgeted · Aug 1, 2026$1.3K San Diego Metropolitan Transit System, CaliforniaFreshservice Powers MTS IT Service Management · May 13, 2026Undisclosed Mt San Jacinto Community College District, CaliforniaDistrict Continues FreshService Platform Governance Review · May 12, 2026Undisclosed All FRESHSERVICE contractsVendor profile

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Questions about this contract

Who was awarded the technology contract by Dauphin County?

FRESHSERVICE was awarded this technology contract by Dauphin County, as recorded on March 11, 2026. The contract value is $58,328.40.

How much is the FRESHSERVICE contract with Dauphin County worth?

The FRESHSERVICE contract with Dauphin County is valued at $58,328.40, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Dauphin County Minutes March 11, 2026 (Minutes), dated March 11, 2026 from Dauphin County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does FRESHSERVICE hold?

FRESHSERVICE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Dauphin County currently buying?

Explore Dauphin County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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