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TECHNOLOGYAMENDED

City of Opelika City Council Regular Meeting Agenda May 5, 2026

Citibot agreement amended for Refresh and PDF services

Year 1: $5,000; Year 2: $5,250; Year 3: $5,513City of OpelikaCITIBOT INCMay 5, 2026

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Description

The City of Opelika approved an addendum with Citibot, Inc. to add a three‑year subscription for its Refresh platform and PDF remediation services, costing $5,000 in year one, $5,250 in year two, and $5,513 in year three. The add-on enhances website accuracy, accessibility, and content management under the existing Citibot customer service software agreement.

Contract Details

Contract Amount

Year 1: $5,000; Year 2: $5,250; Year 3: $5,513

Vendor

CITIBOT INC

Agency

City of Opelika, AL

Contract Type

TECHNOLOGY

Document Date

May 5, 2026

Contract Term

Three (3) years starting March 18, 2026

Renewal Date

2029-03-18

Renewal Info

Three-year add-on subscription beginning March 18, 2026; payment due annually upon invoice. Any further renewals beyond the third year would require additional council action or agreement.

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