Citibot agreement amended for Refresh and PDF services
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Description
The City of Opelika approved an addendum with Citibot, Inc. to add a three‑year subscription for its Refresh platform and PDF remediation services, costing $5,000 in year one, $5,250 in year two, and $5,513 in year three. The add-on enhances website accuracy, accessibility, and content management under the existing Citibot customer service software agreement.
Contract Details
Contract Amount
Year 1: $5,000; Year 2: $5,250; Year 3: $5,513
Vendor
CITIBOT INC
Agency
City of Opelika, AL
Contract Type
TECHNOLOGY
Document Date
May 5, 2026
Contract Term
Three (3) years starting March 18, 2026
Renewal Date
2029-03-18
Renewal Info
Three-year add-on subscription beginning March 18, 2026; payment due annually upon invoice. Any further renewals beyond the third year would require additional council action or agreement.
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