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ETC Institute Delivers 2025 Transit Survey Results

Salem Area Mass Transit District logoSalem Area Mass Transit District
Document date
Jan 22, 2026

The 30-second brief

What it covers

Salem Area Mass Transit District continued its engagement with ETC Institute to administer and present the 2025 customer satisfaction, community value, and employee engagement surveys. The professional services engagement provided integrated survey data to inform strategic planning and service improvements.

Who holds it

Etc Institute holds this professional services contract with Salem Area Mass Transit District. Its other public contracts on record include work for Town of Greenwich and City of Pelham.

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Contract details

Contract type
Professional Services
Document date
January 22, 2026
Vendor
Etc Institute
Agency
Salem Area Mass Transit District
Source document
Salem Area Mass Transit District Board Meeting Agenda Packet January 2026 (AgendaPacket)

Etc Institute's other public contracts

Town of Greenwich, ConnecticutETC Institute Responds to Survey RFP · Nov 2, 2026UndisclosedCity of Pelham, AlabamaETC Institute hired for Pelham citizen survey · Nov 2, 2026UndisclosedWichita Area MPO, KansasHousehold Travel Survey Contract Approved for ETC Institute · Oct 26, 2026City of Andover, KansasETC Institute Survey Informs Andover Recreation Planning · Oct 26, 2026UndisclosedCity of Richfield, MinnesotaETC Institute Conducts Richfield Parks Survey · Oct 22, 2026UndisclosedAll Etc Institute contractsVendor profile

More Salem Area Mass Transit District contracts

Cfm AdvocatesCFM Advocates Legislative Services Contract Amended · Oct 22, 2026Allied UniversalAllied Universal Provides Contracted Transit Security Services · Oct 22, 2026UndisclosedVia Transportation IncTransit Planning Software Contract Awarded to Via Transportation · Oct 22, 2026Nelson \ Nygaard Consulting Associates IncTransit Operations Analysis Contract Amended for $25,362 · Oct 22, 2026Cfm AdvocatesCFM Advocates Awarded Seven-Year Legislative Services Contract · Oct 22, 2026All Salem Area Mass Transit District activityAgency profile

Questions about this contract

Who was awarded the professional services contract by Salem Area Mass Transit District?

Etc Institute was awarded this professional services contract by Salem Area Mass Transit District, as recorded on January 22, 2026.

What type of contract is this?

This is a Professional Services contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Salem Area Mass Transit District Board Meeting Agenda Packet January 2026 (AgendaPacket), dated January 22, 2026 from Salem Area Mass Transit District. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Etc Institute hold?

Etc Institute may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Salem Area Mass Transit District currently buying?

Explore Salem Area Mass Transit District's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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