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County Proposes Citibot Chatbot Services Amendment

Cuyahoga County logoCuyahoga County
Disclosed value
Not-to-exceed $306,017.00
From agenda
Document date
Oct 13, 2026
Renews
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The 30-second brief

What it covers

Cuyahoga County proposed a $306,017 amendment with Citibot to add voice-assistant and AI-powered website-refresh capabilities to its Treasurer’s Office chatbot. The underlying contract runs through April 2030.

Who holds it

Citibot Inc holds this technology contract with Cuyahoga County. Its other public contracts on record include work for City of Westlake and City of Winter Haven.

What happens next

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Contract details

Contract type
Technology
Amount
Not-to-exceed $306,017.00
Document date
October 13, 2026
Term
4/14/2025 – 4/13/2030; amendment effective upon signatures
Renews
On record
Vendor
Citibot Inc
Agency
Cuyahoga County
Source document
Cuyahoga County Board of Control Agenda 2026-10-13 (Agenda)

Citibot Inc's other public contracts

City of Westlake, FloridaWestlake Considers Citibot AI Engagement Platform Agreement · Nov 7, 2026UndisclosedCity of Westlake, FloridaWestlake Plans Citibot AI Service Platform Agreement · Nov 7, 2026UndisclosedCity of Westlake, FloridaWestlake Considers Citibot AI Resident Service Agreement · Nov 7, 2026UndisclosedCity of Westlake, FloridaWestlake Considers Citibot AI Engagement Platform Agreement · Nov 7, 2026UndisclosedCity of Winter Haven, FloridaWinter Haven Considers Three-Year Citibot Platform Renewal · Oct 26, 2026All Citibot Inc contractsVendor profile

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Questions about this contract

Who was awarded the technology contract by Cuyahoga County?

Citibot Inc was awarded this technology contract by Cuyahoga County, as recorded on October 13, 2026. The contract value is Not-to-exceed $306,017.00.

How much is the Citibot Inc contract with Cuyahoga County worth?

The Citibot Inc contract with Cuyahoga County is valued at Not-to-exceed $306,017.00, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Cuyahoga County Board of Control Agenda 2026-10-13 (Agenda), dated October 13, 2026 from Cuyahoga County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Citibot Inc hold?

Citibot Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Cuyahoga County currently buying?

Explore Cuyahoga County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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