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County Expands Citibot Chatbot Services Agreement

Cuyahoga County logoCuyahoga County
Disclosed value
Additional funds not-to-exceed $306,017.00
From minutes
Document date
Oct 13, 2026
Term
4/14/2025 - 4/13/2030
Renews
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The 30-second brief

What it covers

Cuyahoga County approved an amendment with Citibot, Inc. to expand its Treasurer’s Office website chatbot services. The amendment adds voice-assistant and refresh capabilities and up to $306,017 in additional funding through April 13, 2030.

Who holds it

Citibot Inc holds this technology contract with Cuyahoga County. Its other public contracts on record include work for City of Westlake and City of Winter Haven.

What happens next

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Contract details

Contract type
Technology
Amount
Additional funds not-to-exceed $306,017.00
Document date
October 13, 2026
Term
4/14/2025 - 4/13/2030
Renews
On record
Vendor
Citibot Inc
Agency
Cuyahoga County
Source document
Cuyahoga County Minutes Board of Control Meeting 2026-10-13 (Minutes)

Citibot Inc's other public contracts

City of Westlake, FloridaWestlake Considers Citibot AI Engagement Platform Agreement · Nov 7, 2026UndisclosedCity of Westlake, FloridaWestlake Plans Citibot AI Service Platform Agreement · Nov 7, 2026UndisclosedCity of Westlake, FloridaWestlake Considers Citibot AI Resident Service Agreement · Nov 7, 2026UndisclosedCity of Westlake, FloridaWestlake Considers Citibot AI Engagement Platform Agreement · Nov 7, 2026UndisclosedCity of Winter Haven, FloridaWinter Haven Considers Three-Year Citibot Platform Renewal · Oct 26, 2026All Citibot Inc contractsVendor profile

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Questions about this contract

Who was awarded the technology contract by Cuyahoga County?

Citibot Inc was awarded this technology contract by Cuyahoga County, as recorded on October 13, 2026. The contract value is Additional funds not-to-exceed $306,017.00.

How much is the Citibot Inc contract with Cuyahoga County worth?

The Citibot Inc contract with Cuyahoga County is valued at Additional funds not-to-exceed $306,017.00, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a minutes record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Cuyahoga County Minutes Board of Control Meeting 2026-10-13 (Minutes), dated October 13, 2026 from Cuyahoga County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Citibot Inc hold?

Citibot Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Cuyahoga County currently buying?

Explore Cuyahoga County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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